At a Glance
- Tasks: Engage customers and maximise sales while providing a memorable shopping experience.
- Company: Join AkzoNobel, a pioneering paints company with a rich history since 1792.
- Benefits: Earn £13.18 per hour, enjoy staff discounts, and access personal development opportunities.
- Other info: Flexible hours and a supportive environment to grow your skills.
- Why this job: Be part of a collaborative team and make a real impact in your local store.
- Qualifications: Experience in customer service and a passion for teamwork are essential.
The predicted salary is between 27000 - 28000 £ per year.
About AkzoNobel: Since 1792, we have been supplying the innovative paints and coatings that help to colour people's lives and protect what matters most. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We are active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.
Job Purpose: You will play a key role in the success of your store by collaborating with in-store colleagues and our UK Sales Team to provide a memorable customer experience to professionals and DIY enthusiasts. This is a part-time 16-hour per week role, to work 3 full days ideally on Thursday and Friday (this may be flexible if you are not available on these days).
Job Responsibilities:
- Play an active part in engagement planning and monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation and personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Develop your skills and encourage colleagues to do so using our training tools.
Job Requirements:
- Proven experience in a customer service/retail role.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out:
- Excellent communication, customer service and interpersonal skills.
- Well organised and with an eye for detail.
- Enjoys ongoing coaching and support to advance career and build skills.
What We Offer:
- Competitive salary (depending on experience).
- 25 days holiday pro-rata, excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorating Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
- Personal development opportunities and breadth of scope for impact.
Equal Opportunity Employment: At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
Apply online via the link and we will get right back to you.
For more information please visit www.akzonobel.com.
Sales Assistant Part Time in Stoke-on-Trent employer: AkzoNobel
At AkzoNobel, we pride ourselves on being an exceptional employer, offering a collaborative work environment where your contributions truly matter. With competitive pay, generous benefits including 25 days of holiday pro-rata and a flexible benefits scheme, we support your personal and professional growth while fostering a culture of inclusivity and respect. Join us in our mission to paint the future together, where every employee is empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant Part Time in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AkzoNobel and their products. This will not only help you answer questions better but also show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent service or resolved issues. We want to hear those stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can make a great first impression and set the tone for a positive conversation.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always on the lookout for passionate individuals who want to join us in painting the future together!
We think you need these skills to ace Sales Assistant Part Time in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight your customer service experience and how it relates to the job. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AkzoNobel
✨Know the Brand
Before your interview, take some time to research AkzoNobel and its product range. Familiarise yourself with their brands like Dulux and Sikkens. This knowledge will not only impress your interviewers but also help you understand how you can contribute to their mission of providing a memorable customer experience.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. Highlighting your interpersonal skills will demonstrate that you're a great fit for their collaborative environment.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and customer interactions. Think of scenarios where you had to think on your feet or manage a difficult customer. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
