At a Glance
- Tasks: Engage customers, manage deliveries, and support store operations.
- Company: Join AkzoNobel, a leading paints company with a rich history since 1792.
- Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible benefits.
- Why this job: Be part of a supportive team focused on customer experience and personal growth.
- Qualifications: Customer service experience and a valid driving licence are essential.
- Other info: Part-time role with opportunities for training and career progression.
About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.
For more information please visit www.akzonobel.com
2024 Akzo Nobel N.V. All rights reserved.
Sales Assistant/Driver
£12.66 per hour
Part time – 30 hours per week
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centers has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centers, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognized as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
This is a part time 30 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 4pm) on a rotational basis, with time off in lieu.
Job Responsibilities
• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
• Proven experience in a customer service/retail role.
• Valid driving license.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.
What Makes You Stand Out
• Excellent communication, customer service & interpersonal skills.
• Well organized & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
• Competitive Salary (depending on experience).
• 25 days holiday, excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
#LI-SH1
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID:47378
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Sales Assistant / Driver employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant / Driver
✨Tip Number 1
Familiarise yourself with AkzoNobel's product range, especially the brands like Dulux and Sikkens. Understanding their offerings will help you engage customers more effectively and demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role focuses on providing a memorable customer experience, sharing specific examples of how you've excelled in similar situations can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your teamwork skills. This position requires collaboration with colleagues, so think of instances where you've successfully worked as part of a team to achieve a common goal.
✨Tip Number 4
Show enthusiasm for ongoing training and development. AkzoNobel values personal growth, so expressing your eagerness to learn and advance your skills can make a positive impression on the hiring team.
We think you need these skills to ace Sales Assistant / Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise any skills that align with the job description, such as communication and interpersonal skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for AkzoNobel and how your background makes you a great fit for the Sales Assistant/Driver position.
Highlight Your Driving Experience: Since a valid driving license is required, ensure you mention your driving experience clearly. If you have experience with delivery routes or logistics, include that as well.
Showcase Teamwork Skills: The role requires collaboration with colleagues, so provide examples of how you've successfully worked in a team environment. This could be from previous jobs, volunteer work, or group projects.
How to prepare for a job interview at AkzoNobel
✨Showcase Your Customer Service Skills
As a Sales Assistant/Driver, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication and interpersonal skills.
✨Demonstrate Team Collaboration
This role requires working closely with colleagues. Be ready to discuss your experience in collaborative environments and how you support your team to achieve common goals.
✨Highlight Your Organisational Skills
Being well-organised is key for this position, especially when planning delivery routes and managing stock. Share specific instances where your organisational skills have led to successful outcomes.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and unexpected situations. Think of scenarios where you remained calm under pressure and how you resolved issues effectively.