At a Glance
- Tasks: Assist customers and deliver products while ensuring a great shopping experience.
- Company: Join AkzoNobel, a leading paints company with a rich history since 1792.
- Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible benefits.
- Why this job: Be part of a supportive team in a recognised Top 100 Employer with growth opportunities.
- Qualifications: Customer service experience and a valid driving licence are essential.
- Other info: Part-time role with a focus on work-life balance and inclusivity.
About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.
For more information please visit www.akzonobel.com
2024 Akzo Nobel N.V. All rights reserved.
Sales Assistant/Driver
£12.66 per hour
20 Hours per week (Mon-Fri with occasional Saturdays)
Kilmarnock KA3 6JT
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
This is a part time 20 hr per week role, which will be 1pm to 5pm Monday – Friday and occasional Saturdays.
Job Responsibilities
• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
• Proven experience in a customer service/retail role.
• Valid driving licence.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.
What Makes You Stand Out
• Excellent communication, customer service & interpersonal skills.
• Well organised & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail
• card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason, we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
#LI-LB1
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID:46472
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Sales Assistant/Driver employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Driver
✨Tip Number 1
Familiarise yourself with AkzoNobel's product range, especially the brands like Dulux and Sikkens. Being knowledgeable about their offerings will help you engage customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service experience during any informal conversations or networking opportunities. Share specific examples of how you've successfully handled customer interactions in the past to showcase your skills.
✨Tip Number 3
Prepare to discuss your driving experience and how it relates to the role. Being calm under pressure is key, so think of scenarios where you've managed stressful situations while driving or delivering goods.
✨Tip Number 4
Show your willingness to learn and grow within the company. Mention any previous training or development experiences you've had, and express your eagerness to take advantage of the training tools offered by AkzoNobel.
We think you need these skills to ace Sales Assistant/Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise any previous positions where you demonstrated excellent communication skills and teamwork, as these are key for the Sales Assistant/Driver role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work collaboratively. Mention specific examples of how you've contributed to a positive customer experience in past roles.
Highlight Your Driving Experience: Since a valid driving licence is required, be sure to mention your driving experience clearly in your application. If you have experience with delivery routes or logistics, include that as well.
Show Enthusiasm for the Brand: Demonstrate your knowledge of AkzoNobel and its products in your application. Express your excitement about the opportunity to work with well-known brands like Dulux and how you can contribute to their success.
How to prepare for a job interview at AkzoNobel
✨Showcase Your Customer Service Skills
As a Sales Assistant/Driver, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication skills and ability to create a welcoming atmosphere.
✨Demonstrate Team Collaboration
This role requires working closely with colleagues. Be ready to discuss your experience in team settings, how you support others, and any specific instances where your collaboration led to success in a retail environment.
✨Know the Products
Familiarise yourself with AkzoNobel's product range, especially the brands like Dulux and Sikkens. Showing that you have done your homework will impress the interviewers and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and customer interactions. Think of scenarios where you had to think on your feet or resolve conflicts, and be prepared to explain your thought process and outcomes.