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- Tasks: Deliver exceptional customer service and assist with deliveries while collaborating with your team.
- Company: Join Dulux Decorator Centre, the UK's largest paint merchant with a rich history since 1792.
- Benefits: Enjoy 25 days holiday, staff discounts, and a great pension scheme.
- Why this job: Be part of a dynamic team that values your growth and offers flexible working options.
- Qualifications: Customer service experience and a valid driving licence are essential.
- Other info: Perfect for those seeking personal development in a supportive environment.
Since 1792, we’ve been supplying innovative paints and coatings that help to color people’s lives and protect what matters most. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.
Sales Assistant/Driver
Dulux Decorator Centre Stoke
£12.66 per hour & Sales Based Bonus
30 hours per week – 9am to 3pm over 5 days
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centers has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe.
Job Purpose
You will play a key role in the success of your store by collaborating with in-store colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. You will carry out customer deliveries to homes and businesses too.
This is a part-time 30 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 4pm) on a rotational basis, with time off in lieu.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving license.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organized & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at Dulux Decorator Centres
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- 25 days holiday, excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Great Company pension (Company doubles employee contributions).
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
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Sales Assistant/Driver employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dulux and its brands. Understanding their values and products will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Show your personality! When you meet the team, let your enthusiasm shine through. They want to see how you’ll fit into their collaborative environment, so don’t be afraid to be yourself.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant/Driver
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or retail. We love seeing how your past roles relate to the Sales Assistant/Driver position. Be specific about your achievements and how they can benefit us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role at Dulux Decorator Centre.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at AkzoNobel
✨Know Your Products
Familiarise yourself with Dulux and other brands in their portfolio. Being able to discuss specific products, their uses, and benefits will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went the extra mile for a customer, as this role is all about creating memorable experiences.
✨Plan Your Delivery Routes
Since the role involves deliveries, think about how you would plan efficient routes. You could even mention any relevant experience you have with logistics or time management during the interview to demonstrate your organisational skills.
✨Emphasise Teamwork
This position requires collaboration with colleagues. Be ready to discuss how you’ve worked effectively in teams before, and share instances where you supported your teammates to achieve common goals.
