Sales Assistant/Driver

Sales Assistant/Driver

Crawley Full-Time No home office possible
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At a Glance

  • Tasks: Engage customers and deliver products while maximising sales in a vibrant store environment.
  • Company: Join AkzoNobel, a leading paints company with a rich history and innovative spirit.
  • Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible benefits.
  • Why this job: Be part of a team that values your skills and offers growth opportunities.
  • Qualifications: Customer service experience and a valid driving licence are essential.
  • Other info: Flexible working options available to support your work-life balance.

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

£12.66 per hour plus Sales Based Bonus
Full time – 40 hours per week

We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.

Part of the AkzoNobel family, Dulux Decorating Centers has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centers, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognized as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.

Job Purpose

You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.

This is a full time 40 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 12pm) on a rotational basis, with time off in lieu.

Job Responsibilities

  • Play an active part in engagement planning & monthly store meeting sessions.
  • Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
  • Use our client service tools to ensure a consistent customer experience.
  • Support your store’s monthly customer contact plan.
  • Follow the merchandising plan to restock the shop floor
  • Load the van & plan delivery routes.
  • Develop your skills & encourage colleagues to do so using our training tools.

Job Requirements

  • Proven experience in a customer service/retail role.
  • Valid driving license.
  • Enjoys a collaborative working environment where supporting colleagues is key.
  • Calm under pressure.

What Makes You Stand Out

  • Excellent communication, customer service & interpersonal skills.
  • Well organized & with an eye for detail.
  • Enjoys ongoing coaching & support to advance career & build skills.

What do we Offer at AkzoNobel

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

  • Competitive Salary (depending on experience).
  • 25 days holiday, excluding bank holidays.
  • Income protection.
  • Employee Assistance Programme.
  • Employee Life Assurance.
  • Company pension.
  • Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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Sales Assistant/Driver employer: AkzoNobel

At AkzoNobel, we pride ourselves on being a top employer, offering a supportive and collaborative work environment that fosters personal and professional growth. With competitive salaries, comprehensive benefits, and a commitment to employee wellbeing, our Dulux Decorator Centre in Crawley is dedicated to creating a positive workplace culture where every team member can thrive. Join us in shaping the future of paints and coatings while enjoying the unique advantages of working for a globally recognized leader in the industry.
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Contact Detail:

AkzoNobel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant/Driver

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on AkzoNobel and their products. This will help you show genuine interest and make it easier to connect with the interviewers.

✨Tip Number 2

Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you’ve provided excellent service or resolved issues. Be ready to share these stories!

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Sales Assistant/Driver

Customer Service Skills
Communication Skills
Interpersonal Skills
Organisational Skills
Attention to Detail
Team Collaboration
Driving Skills
Problem-Solving Skills
Time Management
Adaptability
Sales Skills
Merchandising Skills
Route Planning

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in customer service and retail. We want to see how your skills align with the Sales Assistant/Driver role, so don’t hold back on showcasing your strengths!

Show Off Your People Skills: Since this role is all about providing a memorable customer experience, let us know about your communication and interpersonal skills. Share examples of how you've engaged with customers in the past – we love a good story!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, less is often more!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get back to you quickly. Plus, it shows you’re keen to join the AkzoNobel family!

How to prepare for a job interview at AkzoNobel

✨Know Your Products

Familiarise yourself with AkzoNobel's range of products, especially the brands like Dulux and Sikkens. Being able to discuss their features and benefits will show your enthusiasm and knowledge, making you stand out as a candidate who is genuinely interested in the role.

✨Showcase Your People Skills

As a Sales Assistant/Driver, you'll be interacting with customers daily. Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to create a welcoming atmosphere and provide personalised service, which is key to maximising sales.

✨Demonstrate Team Spirit

Collaboration is crucial in this role. Be ready to share experiences where you've worked effectively within a team. Discuss how you support colleagues and contribute to a positive work environment, as this aligns with the company’s values.

✨Plan for Delivery Routes

Since part of your job involves planning delivery routes, think about how you would approach this task. You could mention any relevant experience you have with logistics or time management, showing that you're organised and can handle the responsibilities of the role.

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