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For Companies At a Glance
- Tasks: Engage customers, manage deliveries, and support store operations.
- Company: Join AkzoNobel, a leading paints company with a rich history since 1792.
- Benefits: Enjoy competitive pay, flexible hours, and a fantastic benefits package.
- Why this job: Be part of a supportive team that values your growth and creativity.
- Qualifications: Customer service experience and a valid driving licence are essential.
- Other info: Flexible working options available to promote work-life balance.
About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.
For more information please visit www.akzonobel.com
2024 Akzo Nobel N.V. All rights reserved.
Sales Assistant/Driver
£12.66 per hour
20 Hours per week (Mon-Fri with occasional Saturdays)
Kilmarnock KA3 6JT
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
This is a part time 20 hr per week role, which will be 1pm to 5pm Monday – Friday and occasional Saturdays.
Job Responsibilities
• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
• Proven experience in a customer service/retail role.
• Valid driving licence.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.
What Makes You Stand Out
• Excellent communication, customer service & interpersonal skills.
• Well organised & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail
• card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason, we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
#LI-LB1
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID:46472
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Sales Assistant employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with AkzoNobel's product range, especially the brands like Dulux and Sikkens. Understanding their unique selling points will help you engage customers effectively and demonstrate your knowledge during any discussions.
✨Tip Number 2
Highlight your customer service experience in conversations. Be prepared to share specific examples of how you've successfully handled customer interactions or resolved issues, as this will showcase your ability to provide a memorable customer experience.
✨Tip Number 3
Demonstrate your teamwork skills by discussing past experiences where you collaborated with colleagues to achieve a common goal. This is crucial for the Sales Assistant role, as you'll be working closely with both store staff and the UK Sales Team.
✨Tip Number 4
Prepare to discuss your organisational skills, particularly in relation to planning delivery routes and managing stock. Being able to articulate how you stay organised under pressure will make you stand out as a candidate who can handle the demands of the role.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales Assistant position. Tailor your application to highlight relevant experience in customer service and retail.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of AkzoNobel and Dulux Decorating Centres that resonate with you, and explain how your skills align with their values.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or retail. Use specific examples to demonstrate your communication skills, ability to work under pressure, and teamwork experience.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at AkzoNobel
✨Showcase Your Customer Service Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication and interpersonal skills.
✨Demonstrate Team Collaboration
This role requires working closely with colleagues. Be ready to discuss experiences where you successfully collaborated with others to achieve a common goal, showcasing your teamwork abilities.
✨Familiarise Yourself with AkzoNobel Products
Research AkzoNobel's product range, especially the brands like Dulux and Sikkens. Showing knowledge about their products during the interview will demonstrate your genuine interest in the company and its offerings.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing multiple tasks under pressure. Practising these scenarios can help you respond confidently.
