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For Companies At a Glance
- Tasks: Assist customers and maximise sales in a vibrant retail environment.
- Company: Join AkzoNobel, a leading paints company with a rich history since 1792.
- Benefits: Enjoy competitive salary, 25 days holiday, staff discounts, and flexible working options.
- Why this job: Be part of a supportive team that values your growth and offers career progression.
- Qualifications: Experience in customer service or retail is preferred; a driving license is a plus.
- Other info: We promote diversity and inclusivity, ensuring everyone can thrive.
The predicted salary is between 24000 - 36000 £ per year.
About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.
Sales Assistant
Competitive Salary + benefits
Barking - IG11 0AS
40 hours per week
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Job Purpose:
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. This is a full time 40hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 4pm) on a rotational basis, with time off in lieu.
Job Responsibilities:
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements:
- Proven experience in a customer service/retail role.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
- Driving License preferred to be relief driver if needed.
What Makes You Stand Out:
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel:
- We offer great personal development opportunities and roles with breadth, depth of scope and impact.
- We also offer comprehensive packages including:
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance.
Sales Assistant employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with AkzoNobel's product range, especially the brands like Dulux and Sikkens. Understanding the products will help you engage customers more effectively and demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be prepared to share specific examples of how you've successfully handled customer interactions, as this is crucial for a Sales Assistant position.
✨Tip Number 3
Showcase your teamwork skills by discussing past experiences where you collaborated with colleagues to achieve a common goal. This will resonate well with the collaborative environment at Dulux Decorating Centres.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours, including shifts and weekends. Emphasising your willingness to adapt will demonstrate your commitment to the role and the team.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or retail roles. Use specific examples that demonstrate your communication skills and ability to work collaboratively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your skills align with AkzoNobel's values and the job requirements, particularly your ability to provide excellent customer service.
Showcase Your People Skills: In your application, emphasise your interpersonal skills and any experience you have in engaging with customers. Highlight situations where you successfully resolved issues or enhanced customer experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at AkzoNobel
✨Showcase Your Customer Service Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication and interpersonal skills.
✨Demonstrate Team Collaboration
This role requires working closely with colleagues. Be ready to discuss experiences where you successfully collaborated with others to achieve a common goal, showcasing your teamwork abilities.
✨Familiarise Yourself with AkzoNobel Products
Research AkzoNobel's product range, especially Dulux and other brands. Being knowledgeable about their offerings will help you answer questions confidently and show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing multiple tasks under pressure. Practising these scenarios can help you respond effectively during the interview.
