Sales Assistant

Sales Assistant

Halesowen Part-Time No home office possible
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At a Glance

  • Tasks: Engage customers and support sales in a vibrant retail environment.
  • Company: Join AkzoNobel, a leading paints and coatings company with a rich history.
  • Benefits: Competitive pay, 25 days holiday, staff discounts, and flexible benefits.
  • Why this job: Be part of a team that values creativity and customer experience.
  • Qualifications: Experience in customer service and a passion for teamwork.
  • Other info: Great opportunities for personal development and career progression.

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com

Sales Assistant

12.66 pounds/hr – 20 hours per week

We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.

Part of the AkzoNobel family, Dulux Decorating Centers has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centers, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognized as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.

Job Purpose

You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store.

This is a 20 hr per week role.

Job Responsibilities

  • Play an active part in engagement planning & monthly store meeting sessions.
  • Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
  • Use our client service tools to ensure a consistent customer experience.
  • Support your store’s monthly customer contact plan.
  • Follow the merchandising plan to restock the shop floor.
  • Load the van & plan delivery routes.
  • Develop your skills & encourage colleagues to do so using our training tools.

Job Requirements

  • Proven experience in a customer service/retail role.
  • Enjoys a collaborative working environment where supporting colleagues is key.
  • Calm under pressure.

What Makes You Stand Out

  • Excellent communication, customer service & interpersonal skills.
  • Well organized & with an eye for detail.
  • Enjoys ongoing coaching & support to advance career & build skills.

What do we Offer at AkzoNobel

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

  • Competitive Salary (depending on experience).
  • 25 days holiday, excluding bank holidays.
  • Income protection.
  • Staff discount at Dulux Decorator Centre stores.
  • Employee Assistance Programme.
  • Employee Life Assurance.
  • Company pension.
  • Product discounts.
  • Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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Sales Assistant employer: AkzoNobel

At AkzoNobel, we pride ourselves on being a top employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Sales Assistant at our Dulux Decorating Center, you will benefit from a competitive salary, comprehensive benefits package, and opportunities for career progression within a globally recognised brand. Join us in creating a vibrant future while enjoying a healthy work-life balance and the chance to make a meaningful impact in your community.
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Contact Detail:

AkzoNobel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on AkzoNobel and their products. Understanding their values and what they stand for will help you connect better during the conversation.

✨Tip Number 2

Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you’ve provided excellent service or resolved issues. Be ready to share these stories!

✨Tip Number 3

Show your enthusiasm! When you’re in the interview, let your passion for customer service and teamwork shine through. Employers love candidates who are genuinely excited about the role and the company.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.

We think you need these skills to ace Sales Assistant

Customer Service Skills
Communication Skills
Interpersonal Skills
Collaboration
Organisational Skills
Attention to Detail
Problem-Solving Skills
Ability to Work Under Pressure
Sales Skills
Adaptability
Training and Development Skills
Engagement Planning
Merchandising Skills
Delivery Planning

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.

Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight your relevant experience in customer service and retail, and how it aligns with what we’re looking for at AkzoNobel. It shows us you’ve done your homework!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at AkzoNobel

✨Know Your Products

Familiarise yourself with AkzoNobel's range of products, especially the brands like Dulux and Sikkens. Being able to discuss their features and benefits will show your enthusiasm and knowledge, making you stand out as a candidate who can provide informed conversations with customers.

✨Showcase Your People Skills

Since this role is all about customer interaction, prepare examples of how you've successfully engaged with customers in previous roles. Think about times when you went above and beyond to ensure a great experience, as this will highlight your interpersonal skills.

✨Demonstrate Team Spirit

AkzoNobel values collaboration, so be ready to discuss how you’ve worked effectively in a team. Share specific instances where you supported colleagues or contributed to a team goal, showing that you thrive in a collaborative environment.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. This could be about the store's customer engagement strategies or opportunities for personal development. It shows your genuine interest in the role and the company, which can leave a lasting impression.

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