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- Tasks: Join our team as a Sales Assistant, engaging with customers and maximising sales.
- Company: AkzoNobel is a global leader in paints and coatings, trusted since 1792.
- Benefits: Enjoy 25 days holiday, staff discounts, and flexible benefits like Gymflex.
- Why this job: Be part of a supportive culture with career growth and a focus on wellbeing.
- Qualifications: Experience in customer service and a valid driving licence are essential.
- Other info: Work across two locations in Eastleigh and Winchester, with a competitive salary.
The predicted salary is between 21000 - 26000 £ per year.
You will play a key role in the success of your store by collaborating with in-store colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. You need to be flexible to work shifts between 7am and 5pm Monday to Friday and occasional Saturdays.
Responsibilities include:
- Participate in engagement planning & monthly store meetings.
- Ensure customers receive a warm welcome, an informed conversation & a personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store\’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Minimum requirements:
- Proven experience in a customer service/retail role.
- Valid driving license.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What makes you stand out:
- Excellent communication, customer service & interpersonal skills.
- Well organized & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
Since 1792, we\’ve been supplying innovative paints and coatings that help to color people\’s lives and protect what matters most. Our portfolio of brands – including Dulux, International, Sikkens, and Interpon – is trusted worldwide. We\’re active in over 150 countries, using our expertise to sustain and enhance everyday life. Because we believe every surface is an opportunity. As part of the AkzoNobel family, Dulux Decorating Centres has over 240 stores nationwide and is the UK\’s largest paint and decorating merchant. We pride ourselves on doing things differently, fostering your success with a remarkable benefits package and career progression opportunities. Recognized as a Top 100 Employer with \’Investors in People-Gold\’ accreditation, we offer a wide range of services and products to decorating professionals and DIY enthusiasts across the country.
Locations: Eastleigh and Winchester – hours split between two stores.
Details:
- 40 hours per week
- £26,332 per annum
- Competitive salary (depending on experience)
- 25 days holiday excluding bank holidays
- Income protection
- Staff discount at Dulux Decorator Centre stores
- Employee Assistance Programme
- Employee Life Assurance
- Company pension
- Product discounts
- Flexible benefits scheme including Gymflex, retail card, dental cover, and more
We have been inventing the future for over two centuries and need people like you to join our team. Apply online via the provided link, and we will respond promptly. We support a healthy work-life balance and mental wellbeing, and are happy to consider flexible working options for all roles.
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Sales Assistant employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with AkzoNobel's product range, especially the brands like Dulux and Sikkens. Understanding the products will not only help you in conversations with customers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more comfortable and confident when interacting with customers in the store.
✨Tip Number 3
Be prepared to discuss your previous experiences in customer service during the interview. Think of specific examples where you successfully handled difficult situations or provided exceptional service.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Be ready to share how you've supported colleagues in past roles, as this aligns perfectly with the collaborative environment they value at AkzoNobel.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise your people skills and any previous achievements that demonstrate your ability to enhance customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and teamwork. Mention specific examples of how you've successfully collaborated with colleagues to achieve sales goals or improve customer satisfaction.
Highlight Flexibility: Since the role requires flexibility in working hours, mention your availability and willingness to work shifts between 7am and 5pm, including occasional Saturdays. This shows you are adaptable and ready to meet the company's needs.
Showcase Communication Skills: In your application, provide examples of how your excellent communication and interpersonal skills have positively impacted customer interactions. This is crucial for a Sales Assistant role where engaging with customers is key.
How to prepare for a job interview at AkzoNobel
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've successfully engaged with customers in the past, highlighting your communication and interpersonal skills.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to adapt to different shifts. Mention any previous experiences where you had to adjust your schedule to meet business needs.
✨Familiarise Yourself with the Products
Research AkzoNobel's product range, especially the brands like Dulux and Sikkens. Being knowledgeable about the products will help you provide informed conversations and personalised proposals during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you had to manage difficult customers or busy periods, and be ready to explain your approach and the outcomes.
