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- Tasks: Engage customers, manage deliveries, and support your team in a vibrant store environment.
- Company: Join AkzoNobel, a leading paints and coatings company with a rich history.
- Benefits: Earn £12.66 per hour plus bonuses, enjoy 25 days holiday, and flexible benefits.
- Why this job: Be part of a dynamic team that values your growth and creativity.
- Qualifications: Customer service experience and a valid driving licence are essential.
- Other info: Part-time role with opportunities for personal development and career progression.
The predicted salary is between 10 - 15 £ per hour.
Location: Reading, GB
About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.
£12.66 per hour & Sales-Based Bonus
Part time - 20 hours per week, working Thursday, Friday and Saturday
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. You will carry out customer deliveries to homes and businesses too.
This is a part time, 20 hr per week role, and you need to be available to work shifts between 7am and 5pm Thurs-Sat.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving license.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organized & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at Dulux Decorator Centres
- 25 days holiday, excluding bank holidays.
- Great Company pension.
- Income protection.
- Employee Assistance Programme.
- Employee Life Assurance.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance.
Sales Assistant / Driver in Reading employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant / Driver in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AkzoNobel and Dulux. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent service or resolved issues. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at Dulux. By applying directly, you’ll have a better chance of standing out and getting noticed by the hiring team. Plus, it’s super straightforward!
We think you need these skills to ace Sales Assistant / Driver in Reading
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for customer service and teamwork.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant/Driver role. Highlight your relevant experience in customer service and any driving experience. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team at Dulux Decorating Centres.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at AkzoNobel
✨Know Your Products
Before the interview, take some time to familiarise yourself with AkzoNobel's product range, especially Dulux. Being able to discuss specific products and their benefits will show your genuine interest and help you connect with the role.
✨Showcase Your People Skills
As a Sales Assistant, you'll need to engage with customers effectively. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. This will demonstrate your interpersonal skills and ability to thrive in a collaborative environment.
✨Plan Your Route
Since the role involves deliveries, think about how you would plan delivery routes efficiently. You could even mention this during the interview to highlight your organisational skills and ability to think on your feet.
✨Be Ready for Situational Questions
Expect questions that assess how you handle pressure or difficult situations. Prepare scenarios where you remained calm and effective under stress, as this is crucial for the role. It’ll show that you can maintain a positive customer experience even when things get hectic.
