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- Tasks: Lead a dynamic team to enhance customer experience and drive sales.
- Company: Join the AkzoNobel family at Dulux Decorator Centre.
- Benefits: Enjoy competitive salary, 25 days holiday, and staff discounts.
- Why this job: Make a real impact in a collaborative environment while developing your leadership skills.
- Qualifications: Experience in store supervision and a knack for inspiring teams.
- Other info: Flexible working options and a focus on mental wellbeing.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Store Lead – Dulux Decorator Centre Belfast North, part of the AkzoNobel family. Part of the Dulux Decorator Centre store management team, you will support a Manager responsible for the performance of a cluster of DDC stores to increase sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet business targets.
Job Responsibilities
- Support the Cluster Manager to deliver a culture of engagement.
- Collaborate with the Cluster Manager in nurturing a high performing sales team to deliver an outstanding customer experience.
- Help ensure stores have the right culture, processes and controls in place.
- Collaborate with the Cluster Manager in the ownership of the P&L with emphasis on delivering sales while optimising margin, cost efficiency and protecting against stock/cash losses.
- Ensure we maintain a market leading service experience for our customers.
- Develop customer contact plans.
- Collaborate with the Cluster Manager to review performance and trends.
Job Requirements
- Proven experience in supervising a store and reviewing people/business performance.
- Understanding the importance of nurturing and inspiring colleagues.
- Comfortable using business systems.
- Commercially astute.
What Makes You Stand Out
- Excellent communication, customer service and interpersonal skills.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Well organised with an eye for detail.
- Calm under pressure.
What We Offer
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme including Gymflex, retail card, dental cover and more.
Apply online via the link and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing and open to flexible working options for all roles.
Store Lead in Newtownabbey employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Lead in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dulux Decorator Centre on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We want you to shine, so think of examples that showcase your leadership skills and how you’ve inspired your team.
✨Tip Number 3
Show your passion for the brand! Research Dulux Decorator Centre and be ready to discuss how you can contribute to their culture and customer experience. It’ll show you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Store Lead in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Lead role. Highlight your supervisory experience and any achievements in sales or team development to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about the Dulux Decorator Centre and how you can contribute to our culture of engagement and outstanding customer service.
Showcase Your Team Spirit: We love candidates who thrive in collaborative environments. Mention specific examples of how you've supported colleagues or built effective partnerships in previous roles to demonstrate your fit for our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at AkzoNobel
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the Dulux Decorator Centre's products and services. Understand their market position and recent trends in the industry. This will help you demonstrate your commercial awareness and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Lead, you'll be expected to inspire and nurture your team. Prepare examples of how you've successfully led a team in the past, focusing on how you’ve engaged colleagues and improved performance. Be ready to discuss specific strategies you used to motivate your team.
✨Emphasise Customer Experience
The job is all about delivering an outstanding customer experience. Think of instances where you went above and beyond for customers. Be prepared to share these stories during your interview to highlight your commitment to excellent service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store culture, team dynamics, and expectations from the Cluster Manager. This shows your interest in the role and helps you assess if it’s the right fit for you.
