At a Glance
- Tasks: Engage customers and support sales in a vibrant retail environment.
- Company: Join AkzoNobel, a leader in the paint and coatings industry.
- Benefits: Competitive pay, flexible hours, and great personal development opportunities.
- Other info: Enjoy a healthy work-life balance and a diverse, inclusive workplace.
- Why this job: Make a difference by providing exceptional customer experiences and growing your skills.
- Qualifications: Experience in customer service and a passion for teamwork.
The predicted salary is between 26100 - 27400 £ per year.
Location: Newport, GB
£13.18 per hour
Part time - 20 hours per week
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. This is a part time 20 hr per week role, and you need to be available to work shifts between 7am and 5pm Monday - Friday. You will also work some Saturday shifts (8am to 12pm) on a rotational basis, with time off in lieu.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organized & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at Dulux Decorator Centres
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Great Company pension
- Income protection.
- Employee Assistance Programme.
- Employee Life Assurance.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Sales Assistant in Newport employer: AkzoNobel
At AkzoNobel, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment in Newport. Our commitment to employee growth is reflected in our comprehensive training tools and personal development opportunities, alongside a flexible benefits scheme that promotes a healthy work-life balance. Join us to be part of a diverse team where your contributions are valued, and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Newport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AkzoNobel and their products. This will help you show genuine interest and tailor your answers to what they value.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you’ve provided excellent service or resolved issues. We want to hear those stories!
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you handle pressure or work in a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Sales Assistant in Newport
Some tips for your application 🫡
Show Off Your People Skills:Since this role is all about providing a memorable customer experience, make sure to highlight your communication and interpersonal skills in your application. We want to see how you connect with customers and colleagues alike!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Sales Assistant role. Mention any relevant experience in retail or customer service that aligns with what we’re looking for.
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. Share your passion for customer service and how you enjoy working in a collaborative environment. We want to know the real you!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at AkzoNobel
✨Know the Company
Before your interview, take some time to research AkzoNobel and their products. Understanding their values and what they stand for will help you connect your experience to their mission, making you a more appealing candidate.
✨Showcase Your People Skills
As a Sales Assistant, your ability to engage with customers is crucial. Prepare examples of how you've successfully interacted with customers in the past, highlighting your communication and interpersonal skills. This will demonstrate that you can provide the memorable customer experience they’re looking for.
✨Be Ready for Scenario Questions
Expect questions that assess how you handle pressure and collaborate with colleagues. Think of specific situations where you’ve worked as part of a team or dealt with a challenging customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the role or the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you. For example, ask about opportunities for personal development or how the team collaborates on customer engagement plans.
