At a Glance
- Tasks: Engage customers and support sales in a dynamic retail environment.
- Company: Join AkzoNobel, a leader in the paint and coatings industry.
- Benefits: Earn £13.18 per hour plus bonuses, with flexible benefits and personal development opportunities.
- Other info: Enjoy a supportive workplace that values diversity and inclusion.
- Why this job: Make a real impact by providing exceptional customer experiences and growing your skills.
- Qualifications: Experience in customer service and a passion for teamwork.
The predicted salary is between 13 - 13 £ per hour.
£13.18 per hour & Sales‑Based Bonus
Part time - 20 hours per week
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. This is a part time 20 hr per week role, and you need to be available to work shifts between 7am and 5pm Monday-Friday. You will also work some Saturday shifts (8am to 1pm) on a rotational basis, with time off in lieu.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organized & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at Dulux Decorator Centres
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Great Company pension
- Income protection.
- Employee Assistance Programme.
- Employee Life Assurance.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Sales Assistant in Long Eaton employer: AkzoNobel
At AkzoNobel, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that empowers our Sales Assistants to thrive. With a focus on personal development, comprehensive benefits including a great pension scheme and flexible perks, and a commitment to inclusivity, we ensure that every team member can grow their skills and contribute meaningfully to our success. Join us in creating memorable customer experiences while enjoying the advantages of working in a dynamic environment dedicated to your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Long Eaton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AkzoNobel and their products. This will help you show genuine interest and make it easier to connect with the interviewers.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent service or resolved issues. We want to see that you can create memorable experiences for customers.
✨Tip Number 3
Be ready to discuss teamwork! This job requires collaboration with colleagues, so be prepared to share how you've worked well in a team before. Highlight your ability to support others and contribute to a positive work environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant in Long Eaton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight your customer service experience and how it relates to the job description. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AkzoNobel
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with AkzoNobel products and accessories. Research their features, benefits, and any recent promotions. This knowledge will help you demonstrate your enthusiasm and ability to provide informed conversations with customers.
✨Showcase Your People Skills
Since this role heavily relies on customer interaction, prepare examples of how you've successfully engaged with customers in previous roles. Think about times when you turned a negative experience into a positive one or how you’ve collaborated with colleagues to enhance customer service.
✨Be Ready for Situational Questions
Expect questions that assess how you handle pressure and work in a team. Prepare scenarios where you remained calm under pressure or supported a colleague during a busy period. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Organisational Skills
As the role requires attention to detail and organisation, be ready to discuss how you manage your time and tasks. Share specific strategies you use to stay organised, especially in a retail environment, and how these skills can contribute to the store's success.
