At a Glance
- Tasks: Engage customers, maximise sales, and deliver products with a smile.
- Company: Join Dulux, a leading paints company with a rich history since 1792.
- Benefits: Earn £13.34 per hour, plus bonuses and flexible benefits like gym memberships.
- Other info: Enjoy personal development opportunities in a supportive and inclusive environment.
- Why this job: Be part of a team that colours lives and creates a sustainable future.
- Qualifications: Customer service experience and a valid driving licence required.
The predicted salary is between 26000 - 28000 € per year.
Since 1792, we have been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We are active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals and DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
This is a 30-hour per week role, and you need to be available to work shifts between 6am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 12pm) on a rotational basis, with time off in lieu.
Job Responsibilities
- Play an active part in engagement planning and monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation and personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van and plan delivery routes.
- Develop your skills and encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving license.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service and interpersonal skills.
- Well organized and with an eye for detail.
- Enjoys ongoing coaching and support to advance career and build skills.
What do we Offer at Dulux Decorator Centres
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Great Company pension
- Income protection
- Employee Assistance Programme
- Employee Life Assurance
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance.
Sales Assistant / Driver in London employer: AkzoNobel
At Dulux Decorating Centres, we pride ourselves on being a top employer, offering a supportive and collaborative work environment where your contributions truly matter. With a strong focus on personal development, comprehensive benefits, and a commitment to work-life balance, we empower our employees to grow their careers while enjoying the unique advantage of working with a globally trusted brand in the heart of the UK. Join us in shaping the future of decorating and experience the satisfaction of making a difference every day.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant / Driver in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dulux and its products. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you’ve provided excellent service or resolved issues. Be ready to share these stories!
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the team, let your passion for customer service and teamwork shine through. A positive attitude can make a huge difference in how you’re perceived.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role.
We think you need these skills to ace Sales Assistant / Driver in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application memorable.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant/Driver role. Highlight your relevant experience in customer service and driving, and connect it to how you can contribute to our team at Dulux Decorating Centres.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for key achievements and skills, so we can quickly see what makes you a great fit for the role. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at AkzoNobel
✨Know Your Products
Familiarise yourself with the brands and products offered by Dulux and AkzoNobel. Being able to discuss specific paints, coatings, and their benefits will show your genuine interest and help you connect with the interviewers.
✨Showcase Your People Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to create a welcoming atmosphere and provide personalised service.
✨Demonstrate Team Spirit
This role requires collaboration with colleagues. Be ready to share experiences where you've worked effectively in a team. Emphasise your willingness to support others and contribute to a positive work environment.
✨Plan for Delivery Logistics
Since part of the job involves planning delivery routes, think about how you would approach this task. Discuss any relevant experience you have with logistics or time management, and be prepared to explain how you'd ensure timely deliveries.
