At a Glance
- Tasks: Lead a dynamic team to enhance customer experience and drive sales.
- Company: Join AkzoNobel, a leader in the decorating industry with a focus on inclusivity.
- Benefits: Enjoy competitive salary, 25 days holiday, and flexible benefits.
- Other info: Great personal development opportunities in a supportive environment.
- Why this job: Make a real impact by nurturing talent and delivering exceptional service.
- Qualifications: Experience in store supervision and a knack for inspiring teams.
The predicted salary is between 30000 - 40000 £ per year.
An important member of the Dulux Decorating Centre (DDC) store management team, you will support a Manager responsible for the performance of a cluster of DDC stores to increase sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet business targets.
Job Responsibilities
- Support the Cluster Manager to deliver a culture of engagement.
- Collaborate with the Cluster Manager in nurturing a high‑performing sales team to deliver an outstanding customer experience.
- Help ensure stores have the right culture, processes and controls in place.
- Collaborate with the Cluster Manager in the ownership of the P&L, with an emphasis on delivering sales while optimising margin, cost efficiency and protecting against stock/cash losses.
- Ensure we maintain a market‑leading service experience for our customer.
- Develop customer contact plans.
- Collaborate with the Cluster Manager to review performance and trends.
Job Requirements
- Proven experience in supervising a store and reviewing people/business performance.
- Understanding the importance of nurturing and inspiring colleagues.
- Comfortable using business systems.
- Commercially astute.
What Makes You Stand Out
- Excellent communication, customer service and interpersonal skills.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Well organised with an eye for detail.
- Calm under pressure.
What do we Offer at AkzoNobel
- We offer great personal development opportunities and roles with breadth, depth, scope and impact.
- We also offer comprehensive packages including:
- Competitive salary depending on experience.
- 25 days holiday excluding bank holidays.
- Income protection.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Flexible benefits scheme offering gymflex, retail card, dental cover and more.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best selves. We embrace diversity in a context of tolerance. All qualified applicants receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Store Lead in Leigh employer: AkzoNobel
At AkzoNobel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and personal growth. As a Store Lead in Leigh, you will benefit from competitive salaries, generous holiday allowances, and a comprehensive benefits package, all while working in an inclusive environment that values diversity and encourages you to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Store Lead in Leigh
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially how they value customer service and teamwork. Practise common interview questions and think of examples that showcase your leadership skills and ability to inspire others.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them why you’re a great fit for the Store Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Store Lead in Leigh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Store Lead position. Highlight your experience in supervising a store and how you've nurtured teams in the past. We want to see how you can bring that magic to our Dulux Decorating Centre!
Showcase Your Skills:Don’t forget to emphasise your excellent communication and customer service skills. We’re looking for someone who thrives in a collaborative environment, so share examples of how you've supported colleagues and built effective partnerships with customers.
Be Commercially Savvy:Since the role involves ownership of P&L, make sure to mention any relevant experience you have with sales performance and cost efficiency. We love candidates who understand the business side of things, so let us know how you've optimised margins in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at AkzoNobel!
How to prepare for a job interview at AkzoNobel
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the Dulux Decorating Centre's products and services. Understand their market position and recent trends in the industry. This will help you demonstrate your commercial awareness and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired colleagues or improved team performance. Highlight your ability to nurture talent and create a positive work culture, as this is crucial for the Store Lead position.
✨Emphasise Customer Experience
Be ready to discuss how you would enhance customer service in the store. Share ideas on developing customer contact plans and maintaining a market-leading service experience. This shows that you understand the importance of customer relationships in driving sales.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Store Lead role. This not only shows your interest but also helps you assess if the company is the right fit for you.
