At a Glance
- Tasks: Engage customers and deliver products while maximising sales in a vibrant store environment.
- Company: Join the Dulux Decorator Centre team, part of AkzoNobel, a leader in the industry.
- Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible benefits.
- Other info: Great opportunities for career growth and ongoing training in a supportive environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills while earning bonuses.
- Qualifications: Customer service experience and a valid driving licence are essential.
The predicted salary is between 27400 - 27400 € per year.
You will play a key role in the success of your store by collaborating with in‑store colleagues and our UK Sales Team to provide a memorable customer experience to professionals and DIY enthusiasts. You will use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store and carry out customer deliveries to homes and businesses. This is a part‑time 27‑hour per week role. You need to be available to work shifts between 7am and 5pm Monday‑Friday and some Saturday shifts (8am to 2pm) on a rotational basis, with time off in lieu.
Job Responsibilities
- Play an active part in engagement planning and monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation and a personalized proposal.
- Use our client‑service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van and plan delivery routes.
- Develop your skills and encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service or retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service and interpersonal skills.
- Well‑organised and with an eye for detail.
- Enjoys ongoing coaching and support to advance career and build skills.
What do we Offer at Dulux Decorator Centres
- 25 days holiday pro rata, excluding bank holidays.
- Great company pension.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Flexible benefits scheme including Gymflex, retail card, dental cover and more.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best selves. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
Sales Assistant/Driver in Hereford employer: AkzoNobel
At AkzoNobel, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that empowers our Sales Assistants/Drivers to thrive. With competitive pay, a comprehensive benefits package including 25 days holiday pro rata, and opportunities for personal and professional growth through ongoing training, we ensure our employees feel valued and motivated. Located in Hereford, our Dulux Decorator Centre provides a vibrant environment where you can make a meaningful impact while enjoying the flexibility of part-time hours.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant/Driver in Hereford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dulux Decorator Centre and AkzoNobel. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent service. Be ready to share these stories during your interview to demonstrate your communication skills.
✨Tip Number 3
Show your teamwork spirit! Highlight your ability to collaborate with colleagues. Share instances where you've worked well in a team, as this role requires supporting others and contributing to a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Dulux Decorator Centre.
We think you need these skills to ace Sales Assistant/Driver in Hereford
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service or retail roles. We want to see how you've made customers feel welcome and valued, so share specific examples of your interactions!
Tailor Your Application:Take a moment to read through the job description and align your skills with what we're looking for. Use similar language to show us you understand the role and how you fit into our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Assistant/Driver position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AkzoNobel
✨Know Your Products
Familiarise yourself with AkzoNobel products and accessories before the interview. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, which is crucial for a Sales Assistant role.
✨Showcase Your People Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlighting your ability to create a warm and welcoming atmosphere will resonate well with the interviewers, as customer experience is key.
✨Demonstrate Team Spirit
Since collaboration is essential, think of instances where you supported colleagues or contributed to a team goal. This will illustrate that you're not just a lone wolf but someone who thrives in a team environment.
✨Plan Your Availability
Be clear about your availability for shifts during the interview. Showing that you understand the need for flexibility and are willing to work within those parameters will make you a more attractive candidate.
