At a Glance
- Tasks: Maintain and repair colour mixing equipment while providing top-notch customer service.
- Company: Join AkzoNobel, a pioneering paints company with a global presence.
- Benefits: Enjoy a competitive salary and a market-leading benefits package.
- Other info: Flexible working environment with opportunities for continuous learning and growth.
- Why this job: Be part of a team that values innovation and sustainability in everyday life.
- Qualifications: GCSEs in Maths, English, and Science; experience with electro-mechanical machinery preferred.
The predicted salary is between 30000 - 40000 £ per year.
About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.
Location: Field Based – East Sussex, Kent and South East London
Competitive Salary Plus Market Leading Benefits Package
We provide a competitive salary and a comprehensive benefits package tailored to our field service engineers.
What you’ll do:
- Maintain, service, troubleshoot, and repair colour mixing equipment to ensure maximum uptime and performance.
- Respond to breakdowns and emergency call‑outs, managing your own workload to meet response targets and service level agreements.
- Plan and manage your daily schedule, balancing planned maintenance, installations, and reactive support.
- Install new tinting systems, software, networking, and point‑of‑sale equipment at customer sites.
- Train customers on the safe and effective use of equipment and products.
- Diagnose faults across hardware, software, networking, and colourant systems, taking ownership of resolution.
- Share learnings and root‑cause insights with the wider DTS team to drive continuous improvement.
- Ensure full compliance with HSE legislation, AkzoNobel procedures, and safety standards, maintaining a safe and professional working environment (including your vehicle).
What you bring:
- GCSEs (or equivalent) including Maths, English, and a Science.
- Proven experience servicing complex electro‑mechanical machinery, ideally computer‑controlled tinting systems, or a relevant engineering qualification/apprenticeship.
- Experience with IT hardware, software, and basic networking.
- A full UK/EU driving licence and flexibility to travel, including occasional overnight stays.
- Strong planning and prioritisation skills with the ability to manage a varied, fast‑moving workload.
- Excellent communication and customer service skills.
- A proactive, self‑motivated, and disciplined approach to working independently in the field.
- A flexible, adaptable mindset with strong practical problem‑solving ability.
Who you are:
- Customer‑focused and proud to deliver a great service experience.
- Calm under pressure and confident making decisions in the field.
- Safety‑first, with the confidence to stop work if conditions are unsafe.
- Organised, reliable, and driven to deliver results.
- Curious about new and emerging technology, with a desire to keep learning.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
DTS Field Service Engineer employer: AkzoNobel
At AkzoNobel, we pride ourselves on being an exceptional employer, offering a competitive salary and a market-leading benefits package tailored specifically for our DTS Field Service Engineers. Our inclusive work culture fosters continuous learning and professional growth, allowing employees to thrive while contributing to innovative solutions that enhance everyday life. With a commitment to safety and a focus on customer satisfaction, working in the vibrant regions of East Sussex, Kent, and South East London provides unique opportunities to engage with diverse clients and cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land DTS Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current AkzoNobel employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching AkzoNobel’s products and values. Show us that you’re not just another candidate; demonstrate your passion for their innovative paints and coatings and how you can contribute to their mission.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves troubleshooting and repairs, be ready to discuss past experiences where you’ve successfully diagnosed and resolved technical issues. We love hearing about your hands-on experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the AkzoNobel team and ready to take on the challenge.
We think you need these skills to ace DTS Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the DTS Field Service Engineer role. Highlight any relevant experience with electro-mechanical machinery and customer service, as this will show us you’re a great fit for the job.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with AkzoNobel and how your background aligns with our values. Don’t forget to mention your problem-solving skills and adaptability!
Showcase Your Technical Skills:Since this role involves troubleshooting and maintaining complex systems, be sure to detail your technical skills in your application. Mention any experience with IT hardware, software, and networking to catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at AkzoNobel
✨Know Your Stuff
Make sure you brush up on your knowledge of electro-mechanical machinery and tinting systems. Be ready to discuss your hands-on experience with troubleshooting and repairs, as well as any relevant qualifications or apprenticeships you've completed.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in the past. Think about specific situations where you diagnosed faults or improved processes, and be ready to share these stories during the interview.
✨Demonstrate Customer Focus
Since this role involves training customers and providing excellent service, think of times when you've gone above and beyond for a client. Highlight your communication skills and how you ensure a great service experience.
✨Plan Your Day Like a Pro
Be prepared to discuss how you manage your time and workload effectively. Share strategies you use to balance planned maintenance with reactive support, and show that you can adapt to changing priorities while staying organised.
