At a Glance
- Tasks: Engage with customers and deliver products while maximising sales for AkzoNobel.
- Company: Join AkzoNobel, a leader in innovative paints and coatings since 1792.
- Benefits: Enjoy 25 days holiday, staff discounts, and a great pension scheme.
- Other info: Flexible hours and opportunities for career growth in a diverse workplace.
- Why this job: Be part of a team that values collaboration and customer experience.
- Qualifications: Experience in customer service and a valid driving licence required.
The predicted salary is between 12 - 15 £ per hour.
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. This is a part time, 20hr per week role, and you need to be available to work shifts between 7am and 5pm Monday-Friday, and 8am-1pm on Saturdays.
Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
Qualifications
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
Benefits
- 25 days holiday pro rata, excluding bank holidays.
- Great Company pension.
- Income protection.
- Staff discount at Dulux Decorating Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Flexible benefits scheme offering Gymflex, retail card, dental cover and more.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best selves. We strive to embrace diversity in a context of tolerance. All qualified applicants receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Part-Time Customer & Delivery Specialist in Chichester employer: AkzoNobel
At AkzoNobel, we pride ourselves on being an exceptional employer, offering a collaborative work environment where your contributions directly impact customer satisfaction and sales success. With flexible part-time hours, generous benefits including 25 days holiday pro rata, and a commitment to employee growth through ongoing coaching, we ensure that our team members feel valued and supported in their career development. Join us in a role that not only allows you to engage with customers but also be part of a company dedicated to sustainability and innovation in the paints and coatings industry.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Customer & Delivery Specialist in Chichester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AkzoNobel and their products. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent service or resolved issues. We want to see how you can bring that magic to our customers!
✨Tip Number 3
Be ready to talk about teamwork! This job involves collaborating with colleagues, so be prepared to share how you’ve worked well in a team before. Highlighting your ability to support others will definitely make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at AkzoNobel. Let’s get you started on this exciting journey!
We think you need these skills to ace Part-Time Customer & Delivery Specialist in Chichester
Some tips for your application 🫡
Show Off Your People Skills:Since this role is all about customer interaction, make sure to highlight your experience in customer service. Share specific examples of how you've created memorable experiences for customers in the past.
Tailor Your Application:Take a moment to read through the job description and align your skills with what they're looking for. Use similar language to show that you understand the role and can fit right in with the team.
Be Clear and Concise:When writing your application, keep it straightforward. Avoid jargon and get straight to the point. We want to see your personality shine through, but clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you're keen on joining us at AkzoNobel!
How to prepare for a job interview at AkzoNobel
✨Know the Company
Before your interview, take some time to research AkzoNobel. Understand their products, values, and commitment to sustainability. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your People Skills
As a Customer & Delivery Specialist, your ability to connect with customers is crucial. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. This will demonstrate your interpersonal skills and how you can contribute to a memorable customer experience.
✨Be Ready for Scenario Questions
Expect questions that assess how you handle pressure and collaborate with colleagues. Think of specific situations where you’ve worked as part of a team or dealt with a challenging customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Plan Your Availability
Since this role requires flexibility with shifts, be prepared to discuss your availability during the interview. Highlight your willingness to work the specified hours and any previous experience managing a flexible schedule. This shows you're ready to meet the company's needs.
