At a Glance
- Tasks: Deliver products and provide exceptional customer service in a collaborative store environment.
- Company: Join Dulux Decorator Centres, the UK's largest paint and decorating merchant.
- Benefits: Enjoy competitive pay, flexible benefits, and personal development opportunities.
- Other info: Embrace a healthy work-life balance and a diverse, inclusive workplace.
- Why this job: Make a real impact by helping customers and growing your skills in a supportive team.
- Qualifications: Customer service experience and a valid driving licence are essential.
The predicted salary is between 13.18 - 13.18 £ per hour.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts.
We will look to you to use your people skills to help maximize the sales and market share of Akzo Nobel products and accessories in your store.
You will carry out customer deliveries to homes and businesses too.
This is a 36hr per week role, working shifts between 6am and 5pm Monday-Friday, and some Saturday mornings (8am–12pm) on a rotational basis.
- Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van, plan delivery routes, and drive the van to delivery locations.
- Develop your skills & encourage colleagues to do so using our training tools.
- Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving license.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
- What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organized & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
- What do we Offer at Dulux Decorator Centres
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Great Company pension
- Income protection.
- Employee Assistance Programme.
- Employee Life Assurance.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At Akzo Nobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self.
We strive to embrace diversity in a context of tolerance.
Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable.
In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
- £13.18 per hour & Sales-Based Bonus
- 36 hours per week
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the Akzo Nobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant.
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Driver/Sales Assistant in Canterbury employer: AkzoNobel
AkzoNobel in Felling, Gateshead is an exceptional employer that prioritises innovation and employee development within the digital manufacturing sector. With a strong focus on collaboration and a commitment to enhancing skills through training opportunities, employees are empowered to contribute to meaningful projects that drive digital transformation. The supportive work culture fosters creativity and teamwork, making it an ideal environment for those looking to make a significant impact in automation and cyber security.
StudySmarter Expert Advice🤫
We think this is how you could land Driver/Sales Assistant in Canterbury
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like AkzoNobel, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like AkzoNobel!
We think you need these skills to ace Driver/Sales Assistant in Canterbury
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at AkzoNobel, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at AkzoNobel and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show AkzoNobel that you’re ready to jump in and contribute right away!
How to prepare for a job interview at AkzoNobel
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
