At a Glance
- Tasks: Engage customers and boost sales while collaborating with a dynamic team.
- Company: Join AkzoNobel, a leader in the paint and coatings industry.
- Benefits: Enjoy competitive pay, 25 days holiday, and staff discounts.
- Other info: Be part of an inclusive workplace that values diversity and teamwork.
- Why this job: Make a difference in customer experiences and grow your skills.
- Qualifications: Experience in retail or customer service and a full driving licence.
The predicted salary is between 13.18 - 13.18 £ per hour.
You will play a key role in the success of your store by collaborating with in‑store colleagues and our UK Sales Team to provide a memorable customer experience to professionals and DIY enthusiasts. You will use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store.
Responsibilities
- Play an active part in engagement planning and monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation and personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Develop your skills and encourage colleagues to do so using our training tools.
Requirements
- Proven experience in a customer service/retail role.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Full Driving Licence.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organised with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What We Offer
- Competitive salary (depending on experience).
- 25 days holiday pro rata, excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more.
Equal Opportunity
All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. AkzoNobel is highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance.
Sales Assistant at AkzoNobel in Bristol employer: AkzoNobel
At AkzoNobel, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Bristol Dulux Decorator Centre where collaboration and customer service are at the heart of what we do. With competitive salaries, generous holiday allowances, and a commitment to employee growth through ongoing training and support, we empower our team members to thrive both personally and professionally. Join us to be part of a diverse and inclusive environment that values your contributions and encourages you to develop your skills while enjoying unique benefits like product discounts and flexible perks.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant at AkzoNobel in Bristol
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like AkzoNobel, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like AkzoNobel!
We think you need these skills to ace Sales Assistant at AkzoNobel in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at AkzoNobel, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at AkzoNobel and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show AkzoNobel that you’re ready to jump in and contribute right away!
How to prepare for a job interview at AkzoNobel
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
