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- Tasks: Support store operations and deliver exceptional customer service in a vibrant retail environment.
- Company: Join the AkzoNobel family at Dulux Decorator Centre, a leader in paints and coatings.
- Benefits: Earn £12.66 per hour plus bonuses, with 25 days holiday and flexible benefits.
- Why this job: Be part of a team that values collaboration and personal development while making customers smile.
- Qualifications: Experience in customer service or retail, with strong communication skills.
- Other info: Enjoy a dynamic work culture with opportunities for growth and skill enhancement.
The predicted salary is between 10 - 15 £ per hour.
Dulux Decorator Centre - Kings Norton is part of the AkzoNobel family. We are a leading paints and coatings company with a global reach and a long-standing history. This role is a part-time position to support store operations and customer service.
Location: Dulux Decorator Centre - Kings Norton
Salary: £12.66 per hour with a Sales-Based Bonus
Hours: Part time - 16 hours per week. Availability required between 7am and 5pm Monday to Friday, with some Saturday shifts (8am to 5pm) on a rotational basis.
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Job Purpose: You will play a key role in the success of your store by collaborating with in-store colleagues and our UK Sales Team to provide a memorable customer experience to professionals and DIY enthusiasts. You will use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store.
Job Responsibilities:
- Play an active part in engagement planning and monthly store meetings.
- Ensure customers receive a warm welcome, an informed conversation, and a personalized proposal.
- Use client service tools to ensure a consistent customer experience.
- Support the store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Develop your skills and encourage colleagues to do so using training tools.
Job Requirements:
- Proven experience in a customer service or retail role.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out:
- Excellent communication, customer service, and interpersonal skills.
- Well organized with an eye for detail.
- Open to ongoing coaching and support to advance your career and build skills.
What We Offer at AkzoNobel: We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Competitive salary (depending on experience).
- 25 days holiday, excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more.
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get back to you. For more information please visit www.akzonobel.com.
Sales Assistant in Birmingham employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dulux Decorator Centre and AkzoNobel. Understanding their products and values will help you connect better during the conversation.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to show your teamwork spirit! This job involves collaborating with colleagues, so be prepared to discuss how you’ve worked well in a team before. We love seeing that collaborative vibe!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace Sales Assistant in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any customer service or retail experience you have, and don’t forget to mention your people skills – they’re key for this position!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how you can contribute to our team. Be genuine and let your personality come through – we love to see that!
Showcase Your Communication Skills: Since excellent communication is a must-have for this role, make sure your application is clear and well-structured. Use proper grammar and spelling, and keep it professional yet friendly – just like how you’d interact with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see more about what we do and what we value at AkzoNobel!
How to prepare for a job interview at AkzoNobel
✨Know Your Products
Before the interview, take some time to familiarise yourself with AkzoNobel's range of paints and coatings. Being able to discuss specific products and their benefits will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your People Skills
Since this role is all about customer service, think of examples from your past experiences where you've successfully engaged with customers. Be ready to share stories that highlight your communication skills and ability to create a welcoming atmosphere.
✨Demonstrate Team Spirit
This position requires collaboration with colleagues, so be prepared to discuss how you work well in a team. Share instances where you've supported your teammates or contributed to a group goal, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's customer contact plan or how they measure success in sales. This shows your enthusiasm for the role and helps you understand if it's the right fit for you.
