At a Glance
- Tasks: Engage customers and maximise sales while providing a memorable shopping experience.
- Company: Join AkzoNobel, a pioneering paints company with a rich history since 1792.
- Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible benefits.
- Other info: Flexible working options available to support your work-life balance.
- Why this job: Be part of a team that values collaboration and personal growth in a vibrant environment.
- Qualifications: Experience in customer service and a passion for teamwork are essential.
The predicted salary is between 27700 - 30000 £ per year.
About AkzoNobel
Since 1792, we’ve been supplying innovative paints and coatings that help colour people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance everyday life. Because we believe every surface is an opportunity.
Location: Barking, GB
Compensation: 26 hours per week between Monday to Saturday £13.34 per hour
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. This is a part time role, 20 hours per week Monday to Saturday.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retailcard, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance.
In our organization, all qualified applicants receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Sales Assistant in Barking employer: AkzoNobel
AkzoNobel in Felling, Gateshead is an exceptional employer that prioritises innovation and employee development within the digital manufacturing sector. With a strong focus on collaboration and a commitment to enhancing skills through training opportunities, employees are empowered to contribute to meaningful projects that drive digital transformation. The supportive work culture fosters creativity and teamwork, making it an ideal environment for those looking to make a significant impact in automation and cyber security.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Barking
✨Tip Number 1
Get to know AkzoNobel and their products inside out! Familiarise yourself with their brands like Dulux and Sikkens. This way, when you chat with the team, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about providing a memorable customer experience, think of ways to engage with customers and colleagues alike. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It shows you’re genuinely interested in being part of the AkzoNobel team. Plus, it’s a great way to ensure your application gets noticed by the right people.
✨Tip Number 4
Be ready to discuss your previous retail or customer service experiences. Think of specific examples where you’ve gone above and beyond for a customer or helped a colleague. This will help you stand out during interviews!
We think you need these skills to ace Sales Assistant in Barking
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially if it relates to customer service.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role at AkzoNobel. Highlight your relevant experience in retail or customer service, and connect it to how you can contribute to creating memorable customer experiences in-store.
Be Specific About Your Skills:Don’t just say you have great communication skills; give us examples! Mention specific situations where you've used your people skills to resolve issues or enhance customer satisfaction. This helps us see how you'd fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at AkzoNobel!
How to prepare for a job interview at AkzoNobel
✨Know Your Products
Before the interview, take some time to familiarise yourself with AkzoNobel's range of products, especially the popular brands like Dulux and Sikkens. Being able to discuss these products confidently will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your People Skills
Since this role involves engaging with customers, be prepared to share examples of how you've successfully interacted with customers in previous roles. Highlight your ability to create a warm and welcoming atmosphere, as well as how you handle difficult situations calmly.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer service scenarios. Think about times when you've gone above and beyond for a customer or worked collaboratively with colleagues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Organisational Skills
The job requires being well-organised and detail-oriented. Be ready to discuss how you manage your time and tasks effectively, especially in a busy retail environment. Mention any tools or methods you use to stay organised and ensure a smooth workflow.
