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- Tasks: Maintain and repair colour mixing equipment while providing top-notch customer support.
- Company: Join AkzoNobel, a leader in innovative paints and coatings since 1792.
- Benefits: Enjoy a competitive salary and a market-leading benefits package.
- Other info: Flexible working environment with opportunities for continuous learning and growth.
- Why this job: Make a real impact by keeping customers' systems running smoothly and efficiently.
- Qualifications: GCSEs in Maths, English, and Science; experience with electro-mechanical machinery preferred.
The predicted salary is between 30000 - 40000 £ per year.
About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity.
We’re looking for a DTS Field Service Engineer to deliver world-class technical support to our customers by maintaining, repairing, and installing colour mixing equipment across a defined customer area. In this role, you’ll be the face of our Dulux Tinting Service in the field, keeping critical systems running safely and efficiently while providing outstanding customer support.
At AkzoNobel, we’re proud of our heritage and our commitment to innovation. You’ll join a highly skilled technical community where your engineering expertise, problem-solving skills, and customer focus will make a real impact on how we support our Trade, Retail, and Commercial customers.
What you’ll do:
- Maintain, service, troubleshoot, and repair colour mixing equipment to ensure maximum uptime and performance.
- Respond to breakdowns and emergency call-outs, managing your own workload to meet response targets and service level agreements.
- Plan and manage your daily schedule, balancing planned maintenance, installations, and reactive support.
- Install new tinting systems, software, networking, and point-of-sale equipment at customer sites.
- Train customers on the safe and effective use of equipment and products.
- Diagnose faults across hardware, software, networking, and colourant systems, taking ownership of resolution.
- Share learnings and root-cause insights with the wider DTS team to drive continuous improvement.
- Ensure full compliance with HSE legislation, AkzoNobel procedures, and safety standards, maintaining a safe and professional working environment (including your vehicle).
What you bring:
- GCSEs (or equivalent) including Maths, English, and a Science.
- Proven experience servicing complex electro-mechanical machinery, ideally computer-controlled tinting systems, or a relevant engineering qualification/apprenticeship.
- Experience with IT hardware, software, and basic networking.
- A full UK/EU driving licence and flexibility to travel, including occasional overnight stays.
- Strong planning and prioritisation skills with the ability to manage a varied, fast-moving workload.
- Excellent communication and customer service skills.
- A proactive, self-motivated, and disciplined approach to working independently in the field.
- A flexible, adaptable mindset with strong practical problem-solving ability.
Who you are:
- Customer-focused and proud to deliver a great service experience.
- Calm under pressure and confident making decisions in the field.
- Safety-first, with the confidence to stop work if conditions are unsafe.
- Organised, reliable, and driven to deliver results.
- Curious about new and emerging technology, with a desire to keep learning.
Ready to take your engineering skills into the field and make a real difference for customers? Apply now and help keep our customers’ colour mixing systems running at their best.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
Vacancies DTS Field Service Engineer in Slough employer: AkzoNobel Corporate
Contact Detail:
AkzoNobel Corporate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vacancies DTS Field Service Engineer in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching AkzoNobel and understanding their products and values. Show us that you’re genuinely interested in the company and how you can contribute to their mission of delivering innovative solutions.
✨Tip Number 3
Practice your technical skills and problem-solving abilities. As a DTS Field Service Engineer, you’ll need to demonstrate your expertise in maintaining and troubleshooting equipment. We recommend doing mock interviews or practical tests to get comfortable with the questions you might face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re proactive and serious about joining our team at AkzoNobel.
We think you need these skills to ace Vacancies DTS Field Service Engineer in Slough
Some tips for your application 🫡
Show Your Technical Skills: When applying, make sure to highlight your experience with electro-mechanical machinery and any relevant engineering qualifications. We want to see how your skills align with the role of a DTS Field Service Engineer.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific requirements mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Customer-Focused: Since this role is all about delivering great service, share examples of how you've provided excellent customer support in the past. We love to see candidates who understand the importance of customer satisfaction!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AkzoNobel Corporate
✨Know Your Stuff
Make sure you brush up on your knowledge of electro-mechanical machinery and colour mixing systems. Be ready to discuss your hands-on experience and how you've tackled technical challenges in the past. This will show that you're not just familiar with the equipment but can also troubleshoot effectively.
✨Show Off Your Customer Service Skills
Since you'll be the face of the Dulux Tinting Service, it's crucial to demonstrate your customer service skills during the interview. Share examples of how you've successfully managed customer relationships and resolved issues. Highlight your ability to communicate clearly and effectively, especially under pressure.
✨Plan for the Unexpected
As a DTS Field Service Engineer, you'll need to manage your own workload and respond to emergencies. Prepare for questions about how you prioritise tasks and handle unexpected situations. Think of specific instances where you had to adapt quickly and what the outcomes were.
✨Safety First
AkzoNobel places a strong emphasis on safety, so be prepared to discuss your approach to maintaining a safe working environment. Talk about any relevant HSE legislation you’re familiar with and how you ensure compliance in your work. This will show that you take safety seriously and are a responsible candidate.