At a Glance
- Tasks: Guide customers on their Argo journeys and drive platform adoption.
- Company: Join a leading tech company focused on customer success.
- Benefits: Remote work, competitive salary, and a diverse team environment.
- Why this job: Make a real impact by simplifying the software delivery process.
- Qualifications: 2+ years in customer success or technical account management, strong communication skills, Kubernetes knowledge.
- Other info: Be part of a dynamic team with growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A technology company is looking for a Technical Customer Success Manager to guide customers on their Argo journeys and drive adoption of their platform. You will manage strategic accounts and advocate for customer needs while working remotely.
The ideal candidate has at least 2 years of experience in customer success or technical account management, strong communication skills, and a background in Kubernetes.
Join a diverse team aiming to simplify the software delivery process.
Remote Technical CSM, EMEA — GitOps & Kubernetes in London employer: Akuity
Contact Detail:
Akuity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Technical CSM, EMEA — GitOps & Kubernetes in London
✨Tip Number 1
Network like a pro! Reach out to folks in the tech community, especially those who work with Kubernetes or in customer success. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Argo and Kubernetes. Share specific examples of how you've driven customer success in the past – it’ll make you stand out!
✨Tip Number 3
Don’t just apply anywhere – focus on companies that align with your values and interests. Check out our website for openings that excite you, and tailor your approach to each one. A personal touch goes a long way!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind for hiring managers. It shows your enthusiasm for the role and reinforces your communication skills, which are key for a Technical Customer Success Manager.
We think you need these skills to ace Remote Technical CSM, EMEA — GitOps & Kubernetes in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer success and technical account management. We want to see how your background aligns with the role, especially your skills in Kubernetes and GitOps.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how you can help our customers on their Argo journeys. Be genuine and let your personality come through.
Showcase Your Communication Skills: Strong communication is key for this role. In your application, give examples of how you've effectively communicated with clients or teams in the past. We love seeing real-life scenarios that demonstrate your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Akuity
✨Know Your Tech Inside Out
Make sure you brush up on your Kubernetes and GitOps knowledge. Be ready to discuss how these technologies can benefit customers and share any relevant experiences you've had in your previous roles.
✨Showcase Your Communication Skills
As a Technical Customer Success Manager, you'll need to communicate complex ideas clearly. Practice explaining technical concepts in simple terms, and be prepared to demonstrate how you've successfully advocated for customer needs in the past.
✨Research the Company and Its Customers
Dive into the company's mission, values, and the specific challenges their customers face. This will help you tailor your answers and show that you're genuinely interested in helping their clients succeed on their Argo journeys.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. This could include inquiries about the team dynamics, customer success strategies, or how they measure success in customer relationships. It shows you're engaged and thinking critically about the role.