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- Tasks: Lead a team supporting homeless LGBTQ+ youth and develop strategic partnerships.
- Company: Join akt, the UK's national LGBTQ+ youth homelessness charity making a real difference.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic team with a commitment to inclusivity and social change.
- Why this job: Make a meaningful impact in the lives of vulnerable young people in Greater Manchester.
- Qualifications: Experience in advocacy, team management, and a passion for supporting LGBTQ+ youth.
The predicted salary is between 30000 - 40000 £ per year.
About Us
akt is the UK’s national LGBTQ+ youth homelessness charity. Founded in 1989, we operate service centres in London, Manchester and Newcastle and provide support across the UK through our Digital Service. Last year, akt worked with over 1150 vulnerable young people. We exist because of a simple but powerful thought that no young person should have to choose between a safe home and being who they are. Today, young LGBTQ+ people are still at an increased risk of homelessness and are twice as likely to end up hidden homeless than their peers. Akt provides support and routes to safe homes so that young people can thrive.
The Team
This role sits within akt Manchester Services team as part of the Manchester team and is supervised by the Senior Service Manager. Other members of the team include two Senior Caseworkers, two Caseworkers and a Youth Engagement Worker.
Job Summary
Lead a team of housing Caseworkers in providing advocacy and support to homeless LGBTQ+ young people or young people living in a hostile environment.
Responsibilities
- Identify and develop strategic partnerships and opportunities that support us to safely meet young LGBTQ+ people’s immediate housing needs and move on to longer term accommodation in Greater Manchester.
- Manage and provide supervision for staff, students and volunteers who provide youth engagement, case work and advocacy to homeless LGBTQ+ young people.
- Ensure we are working to our current funding streams and contracts within Greater Manchester and managing the relationship including returns, contract monitoring representation of akt, reflection and learning.
- Represent and advocate for akt and the needs of young people we support at both operational and strategic level within Greater Manchester to ensure their needs are heard.
Benefits
More information about the job role and benefits can be found in the documents attached to this vacancy.
Application Deadline
Midnight (11:59pm) on 22nd April 2026. Interviews 7th May 2026.
We’ve also attached application guidance to help you fill our application form. If you follow this guidance you’ll be more likely to be shortlisted for interview so we’d recommend taking a look!
Services Manager (Greater Manchester) employer: akt
Contact Detail:
akt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Manager (Greater Manchester)
✨Tip Number 1
Network like a pro! Reach out to people in the LGBTQ+ community and related sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, make sure to express why you care about supporting LGBTQ+ youth. Share personal stories or experiences that highlight your commitment to the cause. Authenticity goes a long way!
✨Tip Number 3
Prepare for interviews by researching akt and its impact. Understand their mission and values, and think about how your skills align with their goals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Keep an eye on deadlines and make sure you submit everything on time!
We think you need these skills to ace Services Manager (Greater Manchester)
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand what akt is all about. Familiarise yourself with our mission and values, especially how we support LGBTQ+ young people. This will help you tailor your application to show that you're a great fit for our team.
Be Authentic: We want to hear your voice! Don’t be afraid to let your personality shine through in your application. Share your experiences and why you’re passionate about supporting LGBTQ+ youth. Authenticity goes a long way in making your application stand out.
Follow the Guidelines: Check out the application guidance we've provided. It’s there to help you! Following these tips can really boost your chances of getting shortlisted. Make sure you address all the key points and requirements mentioned in the job description.
Apply Through Our Website: When you’re ready to submit your application, make sure you do it through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at akt
✨Know Your Stuff
Make sure you understand akt's mission and the specific challenges faced by LGBTQ+ young people. Familiarise yourself with their services and recent initiatives. This will show your genuine interest and commitment to the cause.
✨Showcase Your Leadership Skills
As a Services Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in challenging situations. Highlight your ability to inspire and support others, especially in advocacy roles.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations involving vulnerable young people. Think about your approach to conflict resolution, building partnerships, and ensuring the safety and well-being of those you support.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the team's current projects or how they measure success in their advocacy efforts. This shows you're engaged and thinking critically about the role.