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- Tasks: Support young LGBTQ+ people facing homelessness through assessments and creative housing solutions.
- Company: akt, the UK's leading LGBTQ+ youth homelessness charity.
- Benefits: Gain valuable experience, make a difference, and work in a supportive team environment.
- Other info: Opportunity to grow within a dynamic charity focused on positive change.
- Why this job: Join a mission-driven team and help vulnerable young people find safe homes.
- Qualifications: Passion for social justice and experience in support work or advocacy.
The predicted salary is between 30000 - 40000 £ per year.
akt is the UK’s national LGBTQ+ youth homelessness charity. Founded in 1989, we operate service centres in London, Manchester and Newcastle and provide support across the UK through our Digital Service. Last year, akt worked with over 1150 vulnerable young people. We exist because of a simple but powerful thought that no young person should have to choose between a safe home and being who they are. Today, young LGBTQ+ people are still at an increased risk of homelessness and are twice as likely to end up hidden homeless than their peers. akt provides support and routes to safe homes so that young people can thrive.
This role sits within akt’s London service centres as part of the London Services team and is supervised by the Director of Services. Other members of the team include London Services Manager, Senior Caseworkers and caseworkers.
Job Summary
- To carry out holistic assessments of the needs of young LGBTQ+ people who are homeless, vulnerably housed, or in a hostile environment, and to carry out short term intervention where appropriate on their behalf.
- Maintain up to date records of young people accessing support on our CRM system.
- Contribute to and maintain resources and signposting routes to enable young people to engage with appropriate services.
- Actively work within a team and support each other with cases and solutions.
- Find accommodation options and housing solutions for young people, being creative in sourcing new accommodation routes and building relationships with accommodation providers in cooperation with the services team.
- Support appointments with young LGBTQ+ people when needed including providing advocacy with statutory services i.e. Local Authorities.
- Support with the pilot of a mentoring scheme for young people.
- Demonstrate a strong commitment to safeguarding and maintain professional boundaries in day-to-day practice, ensuring adherence to relevant policies, procedures, and frameworks to promote safe and ethical service delivery.
There is one vacancy that is within our London Services Team.
More information about the job role and benefits can be found in the documents attached to this vacancy.
We’ve also attached application guidance to help you fill in our application form. If you follow this guidance you’ll be more likely to be shortlisted for interview so we’d recommend taking a look!
Application deadline: midnight (11.59pm) on 11th May 2026
Interviews: 3rd & 4th June 2026
London Caseworker employer: akt
Contact Detail:
akt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Caseworker
✨Tip Number 1
Network like a pro! Reach out to people in the LGBTQ+ community and those working in homelessness services. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Research organisations like akt and reach out directly. Express your passion for supporting young LGBTQ+ people and ask if they have any upcoming opportunities. It shows initiative and can set you apart!
✨Tip Number 3
Prepare for interviews by understanding the challenges faced by LGBTQ+ youth. Familiarise yourself with current issues in homelessness and think about how you can contribute to solutions. This knowledge will help you shine during interviews and show your commitment to the cause.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team. So, get your application in and let’s make a difference together!
We think you need these skills to ace London Caseworker
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand what akt is all about. Familiarise yourself with our mission and values, especially how we support LGBTQ+ youth. This will help you tailor your application to show that you're on the same page as us.
Be Personal: When filling out your application, don’t just list your qualifications. Share your personal experiences and why you’re passionate about supporting young LGBTQ+ people. We want to see the real you and what drives you to join our team!
Showcase Your Skills: Highlight any relevant experience you have, especially in casework or working with vulnerable groups. Use specific examples to demonstrate your skills in assessment, advocacy, and creative problem-solving. We love seeing how you can contribute to our mission!
Check Your Application: Before hitting send, give your application a thorough once-over. Check for typos, clarity, and ensure you’ve answered all the questions. A polished application shows us you care about the details and are serious about joining our team. And remember, apply through our website!
How to prepare for a job interview at akt
✨Know Your Stuff
Familiarise yourself with akt's mission and values. Understand the challenges faced by LGBTQ+ youth, especially regarding homelessness. This knowledge will help you connect with the interviewers and demonstrate your passion for the role.
✨Showcase Your Skills
Prepare examples of how you've successfully supported vulnerable individuals in the past. Highlight your experience with assessments, advocacy, and creative problem-solving. Be ready to discuss how you can contribute to finding innovative accommodation solutions.
✨Team Player Vibes
Emphasise your ability to work collaboratively within a team. Share instances where you've supported colleagues or contributed to group efforts. This role requires teamwork, so showing that you can be a supportive team member is key.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Consider asking about the mentoring scheme or how the team collaborates on cases.