At a Glance
- Tasks: Thank donors and build strong relationships to support LGBTQ+ youth homelessness.
- Company: Join akt, the UK's leading LGBTQ+ youth homelessness charity.
- Benefits: Gain hands-on experience in fundraising and supporter care.
- Other info: Work from London or Manchester and be part of an impactful team.
- Why this job: Make a real difference in the lives of vulnerable young people.
- Qualifications: Creative, organised, and passionate about supporting others.
The predicted salary is between 25000 - 30000 £ per year.
About Us
akt is the UK’s national LGBTQ+ youth homelessness charity. Founded in 1989, we operate service centres in London, Manchester and Newcastle and provide support across the UK through our Digital Service. Last year, akt worked with over 1,150 vulnerable young people. We exist because no young person should have to choose between a safe home and being who they are. Today, young LGBTQ+ people are still at an increased risk of homelessness and are twice as likely to end up hidden homeless than their peers. akt provides support and routes to safe homes so that young people can thrive.
The Team
This role sits within akt’s fundraising and marketing team and is supervised by the Fundraising Manager (Individual Giving and Community).
Job Summary
This is a pivotal role for a creative fundraising individual to deliver outstanding customer service to supporters of akt and our mission to end LGBTQ+ youth homelessness. akt’s service could not exist without the support from our fabulous donors, volunteers and supporters. This role is essential to show our supporters the appreciation they deserve and prove their impact. The ideal candidate will be a creative and organised individual, who is passionate about supporter care.
In this varied role you will be responsible for efficiently thanking donors and using your excellent written and verbal communication skills to build strong relationships with supporters and provide ad‑hoc support across the fundraising team. You will be a vital part of a new supporter stewardship project which is looking at how we thank and steward supporters across fundraising. This is a really exciting role at the heart of the fundraising team; it’s a great opportunity for someone who wants to learn about and be involved in all areas of fundraising and be an integral part of the team.
Details
There is one vacancy which can be done from either London or Manchester.
Responsibilities
- Efficiently thanking donors and expressing appreciation to supporters.
- Using excellent written and verbal communication skills to build strong relationships with supporters.
- Providing ad‑hoc support across the fundraising team.
- Participating in a new supporter stewardship project to improve thank‑you and stewardship processes.
Qualifications
- Creative and organized.
- Passionate about supporter care.
- Excellent written and verbal communication skills.
Fundraising Officer (Supporter Care ) in London employer: akt
At akt, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of LGBTQ+ youth facing homelessness. Our inclusive work culture fosters creativity and collaboration, providing ample opportunities for professional growth and development within the fundraising team. With service centres in vibrant cities like London and Manchester, employees enjoy a dynamic environment where their contributions are valued, and they can directly witness the positive change they help create.
StudySmarter Expert Advice🤫
We think this is how you could land Fundraising Officer (Supporter Care ) in London
✨Get Involved with Local Charities
Dive into the local fundraising scene in your area! Volunteer for events or get involved with committees at organisations you admire. Not only will you gain experience, but you'll also make connections that could lead to that coveted full-time role at places like akt.
✨Network through Fundraising Events
Attend fundraising galas, charity auctions, and networking events. These gatherings are perfect for meeting industry professionals and perhaps even landing an interview on the spot. Plus, if you mention how you love the mission of akt, you’ll definitely make an impression!
✨Leverage LinkedIn for Connections
Don’t just sit back; actively connect with fundraisers on LinkedIn! Join groups related to fundraising development and share your insights or experiences, which can position you as a knowledgeable candidate for full-time roles. This is a platform where visibility really counts in our industry.
✨Showcase Your Passion through Content
Consider writing articles or creating posts about fundraising strategies, non-profit success stories, or your experiences in the field. Sharing this content can help establish your expertise and draw attention to yourself for full-time positions like that at akt. It’s all about being visible and passionate!
We think you need these skills to ace Fundraising Officer (Supporter Care ) in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the world of fundraising, we want to see your genuine enthusiasm for the mission that akt supports. Be sure to weave in your personal connection to the cause in your cover letter. This isn't just a job for us; it's about making a difference, so let your passion shine through!
Highlight Relevant Experience:In your CV, focus on any past experience related to fundraising, community engagement, or donor relations. If you've organised events or developed marketing materials for a charity, make sure we see it front and centre. Quantify your achievements where possible—donor retention rates or funds raised can make a huge impact!
Use Engaging Language:When crafting your application, use engaging language that reflects the tone and values of akt. We're looking for enthusiasm and creativity in how you present your experience. This is especially key in fundraising, where storytelling can connect potential donors with our mission.
Tailor Your Application:One size does not fit all! Make sure to tailor your CV and cover letter specifically for the Fundraising Officer (Supporter Care ) role at akt. Research us to understand our specific initiatives and align your skills with our goals. A personalised approach shows that you’re genuinely interested and willing to put in the effort—qualities we absolutely love!
How to prepare for a job interview at akt
✨Display Your Passion for the Cause
Let’s face it, fundraising is all about passion! Show up to your interview with genuine enthusiasm for the mission of akt. Share specific experiences that demonstrate your commitment to similar causes, and don't shy away from discussing why this role and this organisation matter to you.
✨Know Your Fundraising Strategies
Brush up on different fundraising strategies and tools that are common in the industry, such as grant writing, event planning, or online campaigns. Be prepared to discuss which methods you've used successfully before and how they could translate to your work at akt.
✨Be Ready for Scenarios and Challenges
Expect scenario-based questions where you’ll have to talk about how you’d tackle potential challenges in fundraising. Whether it’s overcoming donor objections or streamlining donor processes, think about examples from your past that showcase your problem-solving skills.
✨Emphasise Collaboration and Network Building
Fundraising is rarely a solo effort; collaborative skills are key! Talk about how you've worked with different teams to achieve fundraising goals, and mention any networks you have that could be beneficial for akt. This shows you're not only a lone wolf but a team player with valuable connections.
