At a Glance
- Tasks: Thank donors and build strong relationships to support LGBTQ+ youth homelessness.
- Company: Join akt, the UK's leading LGBTQ+ youth homelessness charity.
- Benefits: Gain hands-on experience in fundraising and supporter care.
- Other info: Work from London or Manchester and be part of an impactful team.
- Why this job: Make a real difference in the lives of vulnerable young people.
- Qualifications: Creative, organised, and passionate about supporting others.
The predicted salary is between 25000 - 30000 £ per year.
About Us
akt is the UK’s national LGBTQ+ youth homelessness charity. Founded in 1989, we operate service centres in London, Manchester and Newcastle and provide support across the UK through our Digital Service. Last year, akt worked with over 1,150 vulnerable young people. We exist because no young person should have to choose between a safe home and being who they are. Today, young LGBTQ+ people are still at an increased risk of homelessness and are twice as likely to end up hidden homeless than their peers. akt provides support and routes to safe homes so that young people can thrive.
The Team
This role sits within akt’s fundraising and marketing team and is supervised by the Fundraising Manager (Individual Giving and Community).
Job Summary
This is a pivotal role for a creative fundraising individual to deliver outstanding customer service to supporters of akt and our mission to end LGBTQ+ youth homelessness. akt’s service could not exist without the support from our fabulous donors, volunteers and supporters. This role is essential to show our supporters the appreciation they deserve and prove their impact. The ideal candidate will be a creative and organised individual, who is passionate about supporter care. In this varied role you will be responsible for efficiently thanking donors and using your excellent written and verbal communication skills to build strong relationships with supporters and provide ad‑hoc support across the fundraising team. You will be a vital part of a new supporter stewardship project which is looking at how we thank and steward supporters across fundraising. This is a really exciting role at the heart of the fundraising team; it’s a great opportunity for someone who wants to learn about and be involved in all areas of fundraising and be an integral part of the team.
Details
There is one vacancy which can be done from either London or Manchester.
Responsibilities
- Efficiently thanking donors and expressing appreciation to supporters.
- Using excellent written and verbal communication skills to build strong relationships with supporters.
- Providing ad‑hoc support across the fundraising team.
- Participating in a new supporter stewardship project to improve thank‑you and stewardship processes.
Qualifications
- Creative and organized.
- Passionate about supporter care.
- Excellent written and verbal communication skills.
Fundraising Officer (Supporter Care ) employer: akt
At akt, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of LGBTQ+ youth. Our inclusive work culture fosters creativity and collaboration, providing ample opportunities for professional growth and development within the fundraising team. With service centres in vibrant cities like London and Manchester, employees enjoy a dynamic environment where their contributions directly support vulnerable young people, making every day at akt rewarding and fulfilling.
