Senior Manager, Supply Chain and Operations in London
Senior Manager, Supply Chain and Operations

Senior Manager, Supply Chain and Operations in London

London Full-Time 60000 - 80000 ÂŁ / year (est.) No home office possible
AKT London

At a Glance

  • Tasks: Lead supply chain operations and drive strategic growth initiatives.
  • Company: Join AKT, a dynamic brand transforming personal care with creativity.
  • Benefits: Flexible working, gym access, generous holiday, and product allowances.
  • Why this job: Make a real impact in a fast-paced, creative environment.
  • Qualifications: Experience in supply chain management and strong stakeholder skills.
  • Other info: Inclusive culture that values diversity and creativity.

The predicted salary is between 60000 - 80000 ÂŁ per year.

About AKT

AKT (pronounced "act") is The Personal Performance Company with multi award-winning body care that may change your life. Founded by West End stars Ed Currie and Andy Coxon, AKT is by and for those who are "Born to Perform" — on the stage, at work, or in life. In 2020, The Deodorant Balm made its stunning debut to rave reviews and awards from Vogue, GQ, Esquire, and Harper's BAZAAR. Plastic‐free, aluminium‐free, and gender‐free, The Deodorant Balm instantly resonated with those looking for a natural deodorant that genuinely worked. Five fragrances and over 700,000 happy armpits later, The Deodorant Balm is already becoming a household name.

To this day, every new AKT product is put through its paces by London's hard‐working theatre community to ensure it lives up to the high standards of its founders. As a rule, AKT's products don’t break character — ever. It’s this effectiveness that has propelled AKT from the backstage to bathroom cabinets, bedside tables, duffel bags, and carry‐on luggage worldwide. And the good news is — the performance is just getting started.

About The Role

The Senior Manager, Supply Chain & Operations operates as the right hand to the Head of Supply Chain & Operations, owning executional leadership across the supply chain while ensuring clear alignment to strategic objectives. The role works closely with Planning, Logistics, Customer Supply Chain, Commercial, Marketing, and Finance, and interfaces with external partners including co‐manufacturers, 3PLs, and key customers as required. The operating environment is fast‐paced and growth‐oriented, with omni‐channel complexity, evolving systems, and a need to balance service, cost, and cash in parallel. This role is expected to streamline priorities, provide clear escalation and decision support, and maintain strong communication loops back to the Head of Supply Chain. Travel is expected on an ad‐hoc basis to suppliers, warehouses, or key partners, typically limited to business‐critical needs.

Requirements

  • Role Responsibilities:
  • End‐to‐End Supply Chain Leadership: Deliver consistent performance across planning, inventory, logistics, and customer supply chain, ensuring service, cost, and cash objectives are met. Lead evolution of S&OP to incorporate strategic planning, cost to serve and scenario modelling for 12–24 month horizon.
  • Strategy Execution: Translate operational plans into strategic recommendations for growth, capital allocation and market / channel complexity.
  • Financial & Cost Control: Own supply chain budgets, cost drivers and savings initiatives, ensuring accurate COGS and logistics forecasting, robust variance analysis and delivery of margin improvement targets.
  • Operational Excellence: Lead continuous improvement initiatives to simplify processes, enhance scalability, strengthen controls and reduce operational risk across planning, logistics and customer operations.
  • Wholesale & Channel Readiness: Ensure operational readiness across all channels, including wholesale onboarding, routing compliance, EDI setup and service performance management to support commercial growth.
  • Governance & Compliance: Oversee EDI compliance, chargeback prevention, dispute resolution and trading partner adherence to minimise financial leakage and maintain customer compliance standards.
  • Stakeholder & Escalation Management: Act as the primary escalation point for internal teams and external partners, resolving critical issues, surfacing risks early and presenting clear mitigation options to senior leadership.
  • Team & Capability Development: Build, coach and evolve supply chain capability and leadership depth in line with future scale.

About You

  • Deep understanding of end‐to‐End supply chain operations across planning, inventory, logistics and customer supply chain.
  • Proven experience operating in a high‐growth, omni‐channel environment with competing priorities.
  • Strong commercial and financial acumen, including ownership of budgets, cost control and working capital.
  • Experience acting as escalation point for complex operational, customer or supplier issues.
  • Proven stakeholder management skills, with the ability to influence senior leaders and external partners.
  • Experience managing EDI compliance, wholesale readiness and chargeback prevention.

Benefits (Backstage Perks)

  • Make a real impact on our next act by joining AKT at an exciting stage of growth, following our recent USA, Australia and New Zealand launches.
  • Flexible working: work from home, at our Oxford Circus office (which comes with gym access) or in co‐working spaces across the UK. We’ll reimburse you if you prefer a co‐working space over working from home.
  • Monthly team days in London to connect with the AKT ensemble.
  • Be part of a collective of creatives where the arts underpin everything we do.
  • A funny, kind and inclusive work environment — we are banter, but we get sh*t done.
  • Allowance for products to give you the confidence to step onto the stage and perform.
  • Intervals encouraged: 36 days holiday, including bank holidays (pro‐rata for part‐time roles).
  • Pension contribution matching via salary sacrifice up to 5% of your salary.

Everybody Is Welcome!

AKT London is for everyone. We believe that an inclusive work environment and a diverse, empowered team are key to achieving our mission. Our products are gender free and built for every BODY to help give them the confidence to step onto their stage – whatever that may be – and PERFORM. Our work environment is no different.

AKT London is an equal opportunity employer. We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status or any other legally protected status. We commit to a focused and sustained action to dismantle racist systems, policies, practices and ideologies within ourselves and our networks. We have zero tolerance for intolerance. With our founders belonging to a minority community, we commit to difference and diversity from the beginning and we know what a rich and creative work environment can cultivate.

Anybody and everybody, to whoever is reading: we welcome you!

Senior Manager, Supply Chain and Operations in London employer: AKT London

AKT is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity thrives and every team member is valued. With flexible working arrangements, generous holiday allowances, and a commitment to employee growth, AKT empowers its staff to make a meaningful impact in a fast-paced, innovative environment. Join us in London, where you can be part of a dynamic team dedicated to redefining personal care while enjoying the perks of a supportive and engaging workplace.
AKT London

Contact Detail:

AKT London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager, Supply Chain and Operations in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with AKT employees on LinkedIn. A personal introduction can make all the difference when you're trying to land that Senior Manager role.

✨Tip Number 2

Prepare for the interview by researching AKT's products and values. Show us how your experience aligns with our mission and how you can contribute to our growth. Be ready to discuss specific examples of your supply chain successes!

✨Tip Number 3

Practice your pitch! You want to convey your passion for supply chain operations and how you can drive results at AKT. Keep it concise but impactful—think of it as your own performance on stage!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show us that you’re genuinely interested in joining the AKT team. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Senior Manager, Supply Chain and Operations in London

End-to-End Supply Chain Management
Strategic Planning
Financial Acumen
Cost Control
Operational Excellence
Stakeholder Management
Problem-Solving Skills
Continuous Improvement
EDI Compliance
Logistics Management
Inventory Management
Team Development
Communication Skills
Adaptability

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role and our brand shine through. We want to see how your values align with ours at AKT, so don’t hold back on sharing why you’re excited about joining our team!

Tailor Your CV: Make sure your CV is tailored to the Senior Manager, Supply Chain and Operations role. Highlight relevant experience and skills that match the job description. We love seeing how your background fits into our fast-paced, growth-oriented environment.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your achievements and how they relate to the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at AKT!

How to prepare for a job interview at AKT London

✨Know Your Supply Chain Inside Out

Before the interview, brush up on your knowledge of end-to-end supply chain operations. Be ready to discuss specific examples from your past experiences that demonstrate your understanding of planning, inventory, logistics, and customer supply chain management.

✨Showcase Your Strategic Thinking

Prepare to talk about how you've translated operational plans into strategic recommendations in previous roles. Think of concrete examples where your insights led to growth or improved efficiency, especially in a high-growth, omni-channel environment.

✨Demonstrate Financial Acumen

Since this role involves budget ownership and cost control, be prepared to discuss your experience with financial forecasting and variance analysis. Bring examples of how you've successfully managed costs and improved margins in your previous positions.

✨Engage with Stakeholder Management

Highlight your experience in managing relationships with internal teams and external partners. Be ready to share stories about how you've resolved complex issues and influenced senior leaders, showcasing your ability to communicate effectively and drive results.

Senior Manager, Supply Chain and Operations in London
AKT London
Location: London

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