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- Tasks: Support CRM campaigns, manage databases, and create engaging content.
- Company: Join AKT, a trailblazer in personal performance and award-winning body care.
- Benefits: Enjoy flexible working, 36 days holiday, and gym access at our Oxford Circus office.
- Why this job: Be part of a creative team that empowers everyone to perform confidently.
- Qualifications: Experience with CRM platforms, strong writing skills, and knowledge of GDPR compliance.
- Other info: Work in a dynamic environment with opportunities for growth and creativity.
The predicted salary is between 30000 - 42000 ÂŁ per year.
AKT (pronounced “act”) is The Personal Performance Company with multi award-winning body care that may change your life. In 2020, The Deodorant Balm made its stunning debut to rave reviews and awards from Vogue, GQ, Esquire, and Harper’s BAZAAR. Plastic-free, aluminium-free, and gender-free, The Deodorant Balm instantly resonated with those looking for a natural deodorant that genuinely worked. To this day, every new AKT product is put through its paces by London’s hard-working theatre community to ensure it lives up to the high standards of its founders.
As CRM Executive you will support:
- Campaign deployment and database maintenance.
- Support the Senior CRM Executive and work under the Head of Acquisition & Retention to execute and deliver CRM activity.
- Building and sending email, SMS, and push notification campaigns for single campaigns or journeys.
Content Creation:
- Writing campaign copy and briefing creative assets to design teams based on clear briefs and defined objectives.
Database Management:
- Basic segmentation of the customer database for targeted sends using predefined rules.
Compliance:
- Ensuring data integrity and compliance with regulations like GDPR.
Utilizing CRM platforms for building and sending campaigns across email, push, and SMS.
Testing & Personalisation:
- Applying A/B testing fundamentals and basic personalisation to campaigns.
Requirements:
- Hands-on experience with CRM platforms and building/sending campaigns (Email, SMS, Push).
- Proficiency in writing campaign copy and briefing creative assets.
- Strong understanding of GDPR and data integrity compliance.
- Understanding of A/B testing fundamentals and campaign reporting (Open rates, CTR, etc.).
Flexible working: work from home, at our Oxford Circus office (which comes with gym access), or in co-working spaces across the UK. We’ll reimburse you if you prefer a co-working space over working from home.
Be part of a collective of creatives where the arts underpin everything we do. Allowance for products to give you the confidence to step onto the stage and perform. 36 days holiday, including bank holidays (pro-rata for part-time roles). Pension contribution matching via salary sacrifice up to 5% of your salary.
Our products are gender free and built for every BODY to help give them the confidence to step onto their stage – whatever that may be – and PERFORM.
CRM Executive - Hybrid (Permanent) in London employer: AKT London
Contact Detail:
AKT London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive - Hybrid (Permanent) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM campaigns, copywriting, and any relevant projects. This gives you a chance to stand out and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM and data management. Be ready to discuss your experience with A/B testing and GDPR compliance, as these are key areas for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our creative collective at AKT.
We think you need these skills to ace CRM Executive - Hybrid (Permanent) in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role and our brand shine through. We love seeing candidates who are genuinely excited about what we do at AKT, so don’t hold back!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the CRM Executive role. We want to see how your skills in campaign deployment and database management can contribute to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AKT London
✨Know Your CRM Basics
Before the interview, brush up on your knowledge of CRM platforms and their functionalities. Be ready to discuss your hands-on experience with building and sending campaigns, as well as your understanding of A/B testing fundamentals. This will show that you’re not just familiar with the tools but can also leverage them effectively.
✨Showcase Your Copywriting Skills
Since writing campaign copy is a key part of the role, prepare examples of your previous work. Bring along snippets of successful campaigns you've crafted or be ready to discuss your approach to briefing creative assets. This will demonstrate your ability to communicate effectively and creatively.
✨Understand GDPR Compliance
Make sure you have a solid grasp of GDPR regulations and data integrity compliance. Be prepared to discuss how you would ensure compliance in your CRM activities. This shows that you take data protection seriously, which is crucial for any CRM Executive.
✨Be Ready to Discuss Campaign Metrics
Familiarise yourself with key performance indicators like open rates and click-through rates. Be prepared to talk about how you would analyse these metrics to improve future campaigns. This will highlight your analytical skills and your commitment to continuous improvement in CRM strategies.