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- Tasks: Support CRM campaigns, manage databases, and create engaging content.
- Company: Join AKT, a trailblazer in personal performance and award-winning body care.
- Benefits: Enjoy flexible working, 36 days holiday, and a pension contribution match.
- Why this job: Be part of a creative team that empowers everyone to perform confidently.
- Qualifications: Experience with CRM platforms, campaign copywriting, and GDPR compliance.
- Other info: Work hybrid with access to a gym and co-working spaces.
The predicted salary is between 30000 - 42000 ÂŁ per year.
AKT (pronounced “act”) is The Personal Performance Company with multi award-winning body care that may change your life. In 2020, The Deodorant Balm made its stunning debut to rave reviews and awards from Vogue, GQ, Esquire, and Harper’s BAZAAR. Plastic-free, aluminium-free, and gender-free, The Deodorant Balm instantly resonated with those looking for a natural deodorant that genuinely worked. To this day, every new AKT product is put through its paces by London’s hard-working theatre community to ensure it lives up to the high standards of its founders.
As CRM Executive you will support:
- Campaign deployment and database maintenance.
- Support the Senior CRM Executive and work under the Head of Acquisition & Retention to execute and deliver CRM activity.
- Building and sending email, SMS, and push notification campaigns for single campaigns or journeys.
Content Creation:
- Writing campaign copy and briefing creative assets to design teams based on clear briefs and defined objectives.
Database Management:
- Basic segmentation of the customer database for targeted sends using predefined rules.
Compliance:
- Ensuring data integrity and compliance with regulations like GDPR.
Utilizing CRM platforms for building and sending campaigns across email, push, and SMS.
Testing & Personalisation:
- Applying A/B testing fundamentals and basic personalisation to campaigns.
Requirements:
- Hands-on experience with CRM platforms and building/sending campaigns (Email, SMS, Push).
- Proficiency in writing campaign copy and briefing creative assets.
- Strong understanding of GDPR and data integrity compliance.
- Understanding of A/B testing fundamentals and campaign reporting (Open rates, CTR, etc.).
Flexible working: work from home, at our Oxford Circus office (which comes with gym access), or in co-working spaces across the UK. We’ll reimburse you if you prefer a co-working space over working from home.
Be part of a collective of creatives where the arts underpin everything we do. Allowance for products to give you the confidence to step onto the stage and perform. 36 days holiday, including bank holidays (pro-rata for part-time roles). Pension contribution matching via salary sacrifice up to 5% of your salary.
Our products are gender free and built for every BODY to help give them the confidence to step onto their stage – whatever that may be – and PERFORM.
CRM & Data Executive (Permanent) in London employer: AKT London
Contact Detail:
AKT London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Data Executive (Permanent) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM campaigns, copywriting, and any relevant projects. This gives you a chance to demonstrate your expertise beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM and data management. Think about how you can relate your experiences to the role at AKT, especially around campaign deployment and compliance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the AKT team and its mission.
We think you need these skills to ace CRM & Data Executive (Permanent) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and our brand shine through. We love candidates who are genuinely excited about what we do at AKT, so don’t hold back!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the CRM Executive role. We want to see how your skills can contribute to our mission, so be specific about your past achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the team. Use it to showcase your understanding of CRM, data management, and compliance, while also reflecting your personality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AKT London
✨Know Your CRM Basics
Make sure you brush up on your CRM knowledge before the interview. Understand the key features of popular CRM platforms and be ready to discuss how you've used them in past roles. This will show that you're not just familiar with the tools, but that you can leverage them effectively.
✨Showcase Your Copywriting Skills
Since writing campaign copy is a big part of the role, prepare some examples of your previous work. Bring along snippets of successful campaigns you've crafted or even create a mock campaign for AKT. This will demonstrate your creativity and ability to align with their brand voice.
✨Understand GDPR Compliance
Familiarise yourself with GDPR regulations and how they apply to CRM activities. Be prepared to discuss how you ensure data integrity and compliance in your work. This shows that you take data protection seriously, which is crucial for any CRM Executive.
✨Be Ready for A/B Testing Questions
A/B testing is essential for optimising campaigns, so be ready to talk about your experience with it. Think of specific examples where you've implemented A/B tests and what the outcomes were. This will highlight your analytical skills and understanding of campaign performance metrics.