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- Tasks: Lead quality improvement initiatives and solve customer complaints using advanced problem-solving tools.
- Company: Dynamic manufacturing company focused on quality and continuous improvement.
- Benefits: Competitive salary, travel expenses covered, and opportunities for professional growth.
- Other info: Hands-on role with excellent career advancement potential.
- Why this job: Make a real difference in product quality while working with a passionate team.
- Qualifications: Five years in manufacturing quality roles and experience with Continuous Improvement tools.
The predicted salary is between 35000 - 45000 £ per year.
Working 37 hours per week - Monday to Friday.
The main purpose of this role will be:
- Responsible for leading and co-coordinating internal and external Continuous Improvement activities including Non-conformances and Customer Complaints/Returns.
- Ensuring a consistent/detailed approach using Root Cause Analysis and Problem-Solving Tools such as 8D or 5Whys.
- Improving quality in line with customer expectations and industry standards. Carrying out inspection duties as and when necessary.
- This role involves travel to client sites. While most work will be carried out from your usual base, you may be required to attend client meetings, site visits, or events as part of your duties. Travel will be planned in advance wherever possible, and all reasonable expenses will be covered.
Key Accountabilities:
- Understand customer requirements and industry best practice to help develop a strategy for improving the quality of all products.
- Lead co-ordinate root cause analysis of quality issues relating to manufactured product, purchased parts and customer complaints to install permanent solutions and prevent re-occurrence.
- To own the Return Merchandise Authorisation process, ensuring that customer feedback and fulfilment is driven to the highest standards of service.
- To manage the administration of the internal quality process to ensure speed of containment, corrective action, identification of root cause and resolution of issues.
- Working as a hands-on member of the Quality team to deliver the required outcomes.
- Assist with supplier selection through robust qualification processes, inclusive of aligning process capabilities and ensuring robust Quality Assurance practices are in place.
Essential Skills/Experience:
- Experience in the use of Continuous Improvement tools and techniques.
- Structured, organised approach to work providing a consistent/detail approach to problem solving.
- Five years’ experience working in a similar manufacturing environment and possess a good understanding of using Quality and Process management tools and methodology.
Desirable Qualifications:
- Degree qualified Mechanical Engineer.
- Qualified to ONC/HNC level in Mechanical Engineering/Manufacturing or relevant Quality professional.
Quality Engineer in Hailsham employer: Akorn Recruitment
Contact Detail:
Akorn Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Engineer in Hailsham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Quality Engineer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your Continuous Improvement tools and techniques. Be ready to discuss how you've used methods like Root Cause Analysis or 8D in past roles. Show us you can think critically and solve problems on the spot!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one. We want to see your passion shine through!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for their Quality team.
We think you need these skills to ace Quality Engineer in Hailsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Engineer role. Highlight your experience with Continuous Improvement tools and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Showcase Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving skills! Mention specific examples where you’ve used Root Cause Analysis or tools like 8D or 5Whys to tackle quality issues. This will really help us see your hands-on experience.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate a structured approach, just like you’d use in your work as a Quality Engineer!
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Akorn Recruitment
✨Know Your Continuous Improvement Tools
Make sure you brush up on Continuous Improvement tools like 8D and 5 Whys before the interview. Be ready to discuss how you've used these methods in past roles to tackle quality issues. Having specific examples will show that you not only understand the theory but can apply it effectively.
✨Understand Customer Expectations
Familiarise yourself with the company's products and their quality standards. During the interview, demonstrate your understanding of customer requirements and how you can help improve quality. This shows that you're proactive and aligned with their goals.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific quality issues or customer complaints. Prepare a few scenarios where you've successfully led root cause analysis and implemented solutions. This will highlight your structured approach and problem-solving skills.
✨Show Your Team Spirit
Since this role involves working closely with a team, be ready to discuss your experience collaborating with others. Share examples of how you've contributed to a team environment, especially in quality assurance settings. This will demonstrate that you're not just a lone wolf but a valuable team player.