Business Analyst - Transformation - £55k - Hybrid in West Bromwich

This is a brilliant opportunity for a Business Analyst to join a growing Business Transformation function within a well-established professional services organisation.

This isn't a role where you'll just be sat documenting requirements and passing them over the fence. You'll be right in the middle of business change - working with stakeholders, understanding what the business actually needs, mapping out how everything works today, and helping shape better processes, systems and ways of working.

You'll be joining a team that is focused on improving how the wider business operates, so there's loads of variety. One day you could be running discovery sessions with internal teams, the next you could be mapping As-Is / To-Be processes, creating user stories, supporting testing, or helping translate business challenges into practical solutions that technical teams can actually deliver.

The role would suit someone who enjoys being that bridge between the business and technology. You'll need to be confident speaking with different stakeholders, asking the right questions, challenging where needed, and turning sometimes messy requirements into clear, useful documentation.

You'll be working closely with internal stakeholders to understand current processes, pain points and business requirements, before helping shape clear recommendations for improvement. You'll document processes, produce requirements, create use cases and user stories, support the development of prototypes or storyboards, and work with project teams to make sure solutions are aligned with what the business actually needs.

You'll also be involved in testing activity, helping create test plans and supporting business users through testing phases. It's a role with a good mix of stakeholder engagement, process improvement, documentation and delivery support - ideal for someone who likes seeing the impact of their work rather than just writing things up and moving on.

You'll probably have around 2+ years' experience in a Business Analyst role, ideally within a structured project or transformation environment. A formal BA qualification would be a real plus, along with experience using things like use cases, user stories, process maps, activity diagrams and Visio.

Experience working with Agile, PRINCE2 or similar delivery methodologies would be useful, but more important is your ability to communicate clearly, build relationships, understand business problems, and turn that into something practical and deliverable.

You'll need to be detail-oriented, proactive, comfortable working with limited hand-holding, and confident enough to challenge and guide stakeholders in the right way.

This is a cracking role for a Business Analyst who wants to move into a proper transformation environment within professional services. You'll get exposure to a wide range of stakeholders, meaningful business change, and projects that genuinely improve how the organisation works.

If you're a BA who enjoys getting under the skin of a business, improving processes, and helping teams deliver better solutions, this could be a really strong next move.