Akkodis is seeking a Service Desk Operator to join our UK national program, based in Stevenage on a hybrid model. You will be the first point of contact for IT users, perform initial troubleshooting, log incidents in ServiceNow, and escalate to 2nd line when needed.
Required: 1st line IT support experience, ServiceNow or ITSM familiarity, and strong communication. ITIL is desirable; a IT-related degree is preferred.
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Hybrid 1st Line IT Service Desk Operator in Watford employer: Akkodis
As a Power Platform Architect with us, you'll join a forward-thinking organisation in London that values innovation and collaboration. We offer a dynamic hybrid work environment, competitive daily rates, and a culture that fosters professional growth through challenging projects and continuous learning opportunities. Our commitment to employee development and a supportive atmosphere makes us an excellent employer for those seeking meaningful and rewarding careers in business intelligence.