User Researcher

User Researcher

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Conduct impactful user research to enhance digital products and services.
  • Company: Join a leading consultancy with a focus on user-centred design.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real difference by understanding users and shaping innovative solutions.
  • Qualifications: Experience in user research and strong communication skills required.
  • Other info: Collaborative environment with a passion for problem-solving and critical thinking.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

User Researcher – Consultant \\nAkkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products.\\n\\nPlease note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance.\\n\\nThe Role\\nAs a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users.\\nThe Responsibilities\\n* Contribute to creating better products and services that solve users' problems and meets their needs. \\n* Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. \\n* Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies.

\\n* Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. \\n* Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. \\n* Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions.

\\n* Help to embed user-centred design and user research best practices into teams and the wider business.\\n\\nThe Requirements \\n* Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. \\n* Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. \\n* Experience working with Government Digital Service (GDS) service standards, using GDS design principles\\n* Strong storytelling, communication, stakeholder management, and facilitation skills.

\\n* Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. \\n* Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. \\n* Understanding of a range of tools and practices for in-person and remote research.\\n\\nIf you are looking for an exciting new challenge to join a leading consultancy, please apply now.

\\n\\nModis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

\\n\\nBoth Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. \\n\\nBy applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

User Researcher employer: Akkodis

Akkodis is an exceptional employer that fosters a collaborative and innovative work culture, particularly for User Researchers passionate about user-centred design. With hybrid working options available in vibrant cities like London, Manchester, and Glasgow, employees benefit from a dynamic environment that encourages professional growth through diverse projects and client interactions. The company prioritises employee development and offers unique opportunities to influence meaningful digital services while adhering to Government Digital Service standards.
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Contact Detail:

Akkodis Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land User Researcher

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend meetups, and connect with fellow User Researchers on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Show off your skills! Create a portfolio that highlights your best user research projects. Include case studies that demonstrate your process and the impact of your work. This will make you stand out when you apply through our website.

✨Tip Number 3

Prepare for interviews by practising common user research questions. Think about how you can showcase your experience with different methodologies and your ability to communicate findings effectively. We want to see your passion for user-centred design!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your enthusiasm and reinforce your fit for the role.

We think you need these skills to ace User Researcher

User Research
Qualitative Research
Quantitative Research
Behavioural Methods
Attitudinal Methods
Stakeholder Management
Communication Skills
Storytelling
Facilitation Skills
Agile Methodologies
Prototyping
GDS Service Standards
User-Centred Design
Empathy Development
Research Methodologies

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your experience with user-centred design and any relevant methodologies you've used. We want to see how your skills align with what we're looking for!

Showcase Your Research Skills: In your application, don’t just list your experiences—tell us about specific projects where you led user research. Share the methods you used and the impact your findings had on product design. We love a good story!

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point—just like good user research!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen to join our team at StudySmarter!

How to prepare for a job interview at Akkodis

✨Know Your User Research Methods

Make sure you brush up on various user research methodologies, both qualitative and quantitative. Be ready to discuss when and how you've applied these methods in past projects, as this will show your hands-on experience and understanding of the role.

✨Showcase Your Storytelling Skills

As a User Researcher, storytelling is key. Prepare to share examples of how you've communicated research findings effectively to stakeholders. Use clear, engaging narratives that highlight the impact of your insights on product design and user experience.

✨Familiarise Yourself with GDS Standards

Since the role involves working with Government Digital Service standards, make sure you understand these principles. Be prepared to discuss how you've incorporated GDS design principles into your previous work and how they can enhance user-centred design.

✨Prepare for Team Collaboration

This role requires working closely with multi-disciplinary teams. Think of examples where you've led user research efforts and influenced design decisions. Highlight your collaboration skills and how you’ve engaged team members in the research process.

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