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For Companies At a Glance
- Tasks: Conduct impactful user research to enhance digital products and services.
- Company: Join a leading consultancy with a focus on user-centred design.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference by understanding users and shaping innovative solutions.
- Qualifications: Experience in user research and strong communication skills required.
- Other info: Collaborative environment with excellent career advancement potential.
User Researcher – Consultant
Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products.
Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance.
The Role
As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients\’ users.
The Responsibilities
Contribute to creating better products and services that solve users\’ problems and meets their needs.
Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights.
Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies.
Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights.
Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints.
Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions.
Help to embed user-centred design and user research best practices into teams and the wider business.
The Requirements
Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately.
Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery.
Experience working with Government Digital Service (GDS) service standards, using GDS design principles
Strong storytelling, communication, stakeholder management, and facilitation skills.
Experience working in multi-disciplinary, agile teams where you\’ve led the user research and influenced the design of a product or service through the insights you\’ve gathered.
Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys.
Understanding of a range of tools and practices for in-person and remote research.
If you are looking for an exciting new challenge to join a leading consultancy, please apply now.
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
User Researcher employer: Akkodis
Contact Detail:
Akkodis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with other User Researchers. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects and methodologies. Make sure it’s easy to navigate and showcases your storytelling abilities – this is key for User Researchers!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to user research. Think about how you can demonstrate your problem-solving skills and your experience with different research methods.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your experience with user-centred design and any relevant methodologies you've used. We want to see how your skills align with what we're looking for!
Showcase Your Research Skills: In your application, don’t just list your skills—demonstrate them! Share specific examples of how you've led user research projects and the impact they had on product design. This is your chance to shine, so let us know how you’ve made a difference!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point—this shows us you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it gives you a chance to explore more about us and what we do at StudySmarter!
How to prepare for a job interview at Akkodis
✨Know Your User Research Methods
Make sure you brush up on various user research methodologies, both qualitative and quantitative. Be ready to discuss how you've applied these methods in past projects and why you chose them. This shows your depth of knowledge and ability to adapt to different situations.
✨Showcase Your Storytelling Skills
As a User Researcher, storytelling is key to communicating insights effectively. Prepare examples of how you've presented research findings to stakeholders in the past. Highlight how your insights influenced design decisions and improved user experiences.
✨Understand the User Journey
Familiarise yourself with the end-to-end user journey relevant to the role. Be prepared to discuss how external factors like business constraints or policy can impact user experience. This will demonstrate your holistic understanding of user-centred design.
✨Engage with the Team Dynamics
Since you'll be working closely with Product Managers, Designers, and Developers, think about how you can foster collaboration. Share examples of how you've successfully worked in multi-disciplinary teams and influenced product design through your research insights.
