Akkodis is seeking an experienced Incident and Problem Manager to oversee incident and problem management across multiple customer environments. You will coordinate major incident responses, conduct RCA activities and drive continual service improvement within ITIL-aligned processes.
The role emphasizes strong stakeholder engagement, technical awareness in ServiceNow/Jira ITSM, and a track record of reducing major incidents and improving service stability in multi‑vendor MSP environments.
#J-18808-Ljbffr
Senior Incident & Problem Manager (ITIL, ServiceNow/Jira) in Stevenage employer: Akkodis
As a Power Platform Architect with us, you'll join a forward-thinking organisation in London that values innovation and collaboration. We offer a dynamic hybrid work environment, competitive daily rates, and a culture that fosters professional growth through challenging projects and continuous learning opportunities. Our commitment to employee development and a supportive atmosphere makes us an excellent employer for those seeking meaningful and rewarding careers in business intelligence.
