UK Field IT Engineer – On-Site & Remote Support in Skelmersdale

UK Field IT Engineer – On-Site & Remote Support in Skelmersdale

Skelmersdale Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide 1st and 2nd line IT support on-site and remotely across the UK.
  • Company: Join Akkodis, a leader in tech solutions with a focus on customer satisfaction.
  • Benefits: Enjoy competitive pay, travel opportunities, and a dynamic work environment.
  • Other info: Regular travel to diverse client sites for an exciting work experience.
  • Why this job: Make a real difference by solving tech issues and enhancing client experiences.
  • Qualifications: Experience in IT support and familiarity with ITSM tools required.

The predicted salary is between 31500 - 38500 Β£ per year.

Akkodis is seeking a Field Services Engineer to deliver 1st and 2nd line IT support across multiple client environments in the UK.

The role requires remote and on-site work with regular travel to customer sites throughout the UK and Northern Ireland.

You will troubleshoot hardware, software, networking and telecoms issues, ensuring quick resolution and high customer satisfaction.

The ideal candidate has proven experience in IT support, familiarity with ITSM tools, and a proactive approach to

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UK Field IT Engineer – On-Site & Remote Support in Skelmersdale employer: Akkodis

As a Power Platform Architect with us, you'll join a forward-thinking organisation in London that values innovation and collaboration. We offer a dynamic hybrid work environment, competitive daily rates, and a culture that fosters professional growth through challenging projects and continuous learning opportunities. Our commitment to employee development and a supportive atmosphere makes us an excellent employer for those seeking meaningful and rewarding careers in business intelligence.

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Contact Details:

Akkodis Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land UK Field IT Engineer – On-Site & Remote Support in Skelmersdale

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Akkodis values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges Akkodis might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Akkodis!

✨Direct Apply to Akkodis

Let's not forget to apply directly through the Akkodis website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace UK Field IT Engineer – On-Site & Remote Support in Skelmersdale

1st and 2nd Line IT Support
Troubleshooting Hardware Issues
Troubleshooting Software Issues
Networking Knowledge
Telecoms Knowledge
Customer Service Skills
ITSM Tools Familiarity

Some tips for your application 🫑

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Akkodis.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Akkodis. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Akkodis

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.