ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB)
ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB)

ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB)

Full-Time 57600 - 84000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Lead technical projects, guide developers, and engage with stakeholders in a fully remote role.
  • Company: Join a growing ServiceNow partner making a real impact across various sectors.
  • Benefits: Enjoy a competitive salary, 25 days holiday, and opportunities for professional development.
  • Why this job: Be part of meaningful projects and have your voice heard from day one in a supportive team.
  • Qualifications: Solid hands-on experience with ServiceNow, ideally in ITSM, CSM, HRSD, and CMDB required.
  • Other info: UK-based applicants only; sponsorship not available. Certification support provided.

The predicted salary is between 57600 - 84000 £ per year.

ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB) Fully Remote (UK) Circa. £80k DOE + Benefits Would you like to be part of a ServiceNow Partner where your work genuinely makes a difference, and you\’re surrounded by a supportive team that values what you bring to the table? Fancy jumping straight into meaningful projects across a variety of sectors, where your expertise will be front and centre from day one? If so, then this could well just be the perfect fit for you! This partner is open to various progression paths, whether you have your heart set on becoming an architect, people manager, or become an expert within certain modules, they will 100% support you on this journey. This Lead Technical Consultant role will give you the opportunity to have your voice heard from day one, not just a small cog in the enterprise wheel. A growing ServiceNow outfit with an incredibly impressive pipeline containing a variety of projects across different sectors which will allow you to develop both personally and professionally. I\’m working with a growing consultancy that\’s doing some brilliant work in the ServiceNow space. They\’re looking for a Lead Technical Consultant who\’s not afraid to take ownership, drive delivery, and bring clarity to complex projects. You\’ll be leading from the front, guiding developers, engaging with stakeholders, and making sure the solutions you deliver hit the mark. We need your solid hands-on experience with ServiceNow, ideally across ITSM, CSM, HRSD, and CMDB, and your track record of leading technical teams through successful project delivery. This is a fully remote Lead Technical Consultant role (UK-based only), and unfortunately, sponsorship isn\’t available. It\’s also important that you\’ve been based in the UK for the past five years and are eligible for security clearance. If you\’ve got your CSA or CIS certifications, that\’s a nice bonus, but the company values hands-on end-to-end implementation experience highly for this position. On top of this, the organisation will put you through certifications to ensure you\’re kept up to date with the latest technology in the ecosystem. This role is paying up to circa £80k (scope for more depending on your experience), fully remote (UK – with some client travel required), 25 days of holiday each year + bank holidays. Does this sound like it\’s the right role for you? Let me know if you have any questions. Matt Stanton at Akkodis. ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB) employer: Akkodis

Join a dynamic and growing consultancy that prioritises your professional development and values your contributions. As a fully remote employer based in the UK, we offer a supportive work culture with opportunities for meaningful project involvement across various sectors. With competitive compensation, extensive benefits, and a commitment to continuous learning through certifications, we ensure that you are not just another cog in the wheel but a key player in driving impactful solutions.
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Contact Detail:

Akkodis Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB)

✨Tip Number 1

Make sure to showcase your hands-on experience with ServiceNow in your conversations. When networking or during interviews, highlight specific projects where you've successfully implemented ITSM, CSM, HRSD, or CMDB solutions.

✨Tip Number 2

Engage with the ServiceNow community online. Join forums, attend webinars, and participate in discussions to stay updated on the latest trends and technologies. This will not only enhance your knowledge but also help you make valuable connections.

✨Tip Number 3

Prepare to discuss your leadership style and experiences in guiding technical teams. Be ready to provide examples of how you've driven project delivery and engaged with stakeholders effectively, as this is crucial for the Lead Technical Consultant role.

✨Tip Number 4

Research the company’s recent projects and their impact in various sectors. Being knowledgeable about their work will allow you to tailor your discussions and demonstrate your genuine interest in contributing to their success.

We think you need these skills to ace ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB)

ServiceNow Expertise
ITSM Knowledge
CSM Proficiency
HRSD Understanding
CMDB Management
Technical Leadership
Project Delivery Management
Stakeholder Engagement
Team Guidance and Mentorship
End-to-End Implementation Experience
Problem-Solving Skills
Communication Skills
Adaptability to New Technologies
Security Clearance Eligibility
CSA or CIS Certification (desirable)

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the ServiceNow Lead Technical Consultant position. Familiarise yourself with ITSM, CSM, HRSD, and CMDB to highlight your relevant experience.

Tailor Your CV: Customise your CV to reflect your hands-on experience with ServiceNow and any leadership roles you've held. Emphasise your track record in delivering successful projects and leading technical teams, as this is crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific projects or experiences that demonstrate your ability to drive delivery and engage with stakeholders effectively.

Highlight Certifications and Experience: If you have CSA or CIS certifications, be sure to mention them prominently. However, focus more on your practical experience with end-to-end implementations, as this is highly valued by the employer.

How to prepare for a job interview at Akkodis

✨Showcase Your Technical Expertise

Make sure to highlight your hands-on experience with ServiceNow, especially in ITSM, CSM, HRSD, and CMDB. Be prepared to discuss specific projects where you led technical teams and delivered successful outcomes.

✨Demonstrate Leadership Skills

As a Lead Technical Consultant, you'll need to show that you can guide developers and engage with stakeholders effectively. Prepare examples of how you've taken ownership of projects and driven delivery in previous roles.

✨Understand the Company Culture

Research the consultancy's values and projects. Be ready to explain why you want to work there and how you align with their mission of making a difference in various sectors.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle complex situations. Think of scenarios from your past experiences where you had to navigate challenges and deliver results.

ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB)
Akkodis
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  • ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB)

    Full-Time
    57600 - 84000 £ / year (est.)

    Application deadline: 2027-08-11

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    Akkodis

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