At a Glance
- Tasks: Shape HR solutions and enhance employee experience using ServiceNow HRSD.
- Company: Join an industry-leading client with a focus on innovation and employee satisfaction.
- Benefits: Up to £75K salary, bonus potential, and hybrid working options.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Be the voice of the business and make a real impact in HR operations.
- Qualifications: Experience with ServiceNow and strong analytical skills required.
The predicted salary is between 75000 - 75000 £ per year.
My industry leading client is looking for a ServiceNow HR Business Analyst to join them and play a key role in their growing Employee Experience and HR function. Acting as the voice of the business and end users, you will shape requirements and support the delivery of ServiceNow HRSD (HR Service Delivery) solutions, ensuring the right value is delivered at the right time.
This role is perfect for someone who thrives at the intersection of technology, HR operations, and the wider business, and who can translate complex requirements into clear, actionable deliverables while maintaining a strong focus on improving employee experience and HR workflows.
My client is working across the ServiceNow HRSD platform, supporting integrations with systems such as Workday, Oracle, and Sage HR. They are delivering end to end transformation programmes, focusing on case management, employee portals, knowledge management, HR services, and workflow automation.
Essentially, you will act as the conduit between HR stakeholders, customer teams, and technical delivery teams. You will lead requirements gathering, process mapping (current and future state), and workshop facilitation, and support delivery teams by translating needs into user stories, functional designs, and process documentation.
It is essential you have a strong understanding of ServiceNow.
ServiceNow HR Business Analyst (HRSD)- Hybrid- Up to £75K employer: Akkodis
Join an industry-leading company that prioritises employee experience and innovation in HR solutions. With a hybrid work model, competitive salary, and bonus structure, you will thrive in a collaborative culture that values your input and fosters professional growth. This role offers unique opportunities to engage with cutting-edge technology while making a meaningful impact on HR operations and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow HR Business Analyst (HRSD)- Hybrid- Up to £75K
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and tech space, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to HRSD and ServiceNow. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your previous work with HR processes and ServiceNow solutions. This will give you an edge and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace ServiceNow HR Business Analyst (HRSD)- Hybrid- Up to £75K
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of ServiceNow HR Business Analyst. Highlight your experience with HR operations, technology, and any relevant projects that showcase your ability to translate complex requirements into actionable deliverables.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've improved employee experience or streamlined HR workflows in the past, and don’t forget to mention your familiarity with ServiceNow HRSD.
Showcase Your Communication Skills:As a key communicator between HR stakeholders and technical teams, it’s vital to demonstrate your communication skills in your application. Use clear and concise language, and make sure to explain how you’ve successfully facilitated workshops or gathered requirements in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Akkodis
✨Know Your ServiceNow Inside Out
Make sure you brush up on your knowledge of the ServiceNow HRSD platform. Understand its functionalities, especially around HR service delivery, case management, and integrations with systems like Workday and Oracle. Being able to discuss specific features and how they can improve employee experience will show that you're not just familiar with the tool, but that you can leverage it effectively.
✨Prepare for Scenario-Based Questions
Expect to be asked about real-life scenarios where you've had to gather requirements or facilitate workshops. Think of examples where you successfully translated complex needs into actionable deliverables. Practising these scenarios will help you articulate your thought process and demonstrate your problem-solving skills during the interview.
✨Showcase Your Communication Skills
As a bridge between HR stakeholders and technical teams, your ability to communicate clearly is crucial. Prepare to discuss how you've effectively communicated complex information in the past. Use examples that highlight your ability to listen, understand, and convey messages in a way that resonates with both technical and non-technical audiences.
✨Research the Company Culture
Understanding the company’s culture and values can give you an edge. Look into their approach to employee experience and HR operations. Tailor your responses to reflect how your personal values align with theirs, and be ready to discuss how you can contribute to their goals in enhancing HR workflows and employee satisfaction.
