At a Glance
- Tasks: Transform HR services using ServiceNow, improving processes like onboarding and case management.
- Company: Join a growing consultancy focused on digital HR transformation.
- Benefits: Competitive salary of £75k plus bonus, with opportunities for professional growth.
- Other info: Exciting chance to influence HR transformation in a dynamic team.
- Why this job: Shape the future of HR services and make a real impact on employee experience.
- Qualifications: Experience with ServiceNow HRSD and strong understanding of HR operations required.
We're working with a growing consultancy that is investing heavily in its digital HR and ServiceNow capability, helping enterprise clients improve how HR services are delivered. This is a great opportunity for someone who understands both sides of the equation - HR transformation and ServiceNow HRSD.
You'll be working with organisations that are trying to move away from clunky, manual HR processes and towards more joined-up, employee-friendly services. That could mean improving onboarding, offboarding, case management, lifecycle events, employee communications, or the wider HR service delivery model.
The role would suit someone who enjoys getting under the skin of how HR teams actually work, running workshops with stakeholders, and shaping practical ServiceNow solutions that make life easier for employees, managers and HR teams. You'll be involved across discovery, process design, requirements, testing, deployment and adoption. You don't need to be a hands-on developer, but you do need to properly understand HRSD, how it supports HR service delivery, and how to translate business problems into ServiceNow capability.
There's also a proper consulting and growth angle to this role. You'll contribute to proposals, RFPs, client pitches and new propositions around digital HR, automation, AI readiness and employee experience. So, this is a good move for someone who wants more than just delivery - you'll have a chance to help shape the practice as it grows.
You'll need to bring:
- Strong experience with ServiceNow HRSD
- A good understanding of HR service delivery, HR operations or Global Business Services
- Experience across onboarding, offboarding, lifecycle events and case management
- Experience running workshops and engaging with business stakeholders
- The ability to map HR processes and design better ways of working
- Consultancy experience, or strong client-facing transformation experience
- Confidence advising, challenging and guiding clients
- An understanding of automation, AI and analytics within HR service delivery
- Some exposure to bids, proposals, RFPs or proposition development
- ServiceNow CIS-HRSD certification would be a strong plus
- SC clearance or eligibility would also be beneficial
This is a good opportunity for someone who wants to stay close to ServiceNow HRSD, but also move further into HR transformation, employee experience, AI, automation and advisory work. The team is growing, the work is genuinely interesting, and there's a real chance to build your profile in an area that is only becoming more important as organisations modernise how HR supports the business.
ServiceNow HRSD Business Consultant | £75k + bonus in Manchester employer: Akkodis
Join a forward-thinking consultancy that prioritises digital HR transformation and ServiceNow capabilities, offering a dynamic work environment where your contributions directly impact enterprise clients. With a strong focus on employee-friendly services and innovative solutions, you'll have ample opportunities for professional growth, collaboration with stakeholders, and involvement in shaping the future of HR service delivery. Enjoy a culture that values creativity, continuous learning, and the chance to be at the forefront of HR automation and advisory work.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow HRSD Business Consultant | £75k + bonus in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and ServiceNow space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a LinkedIn post that highlights your experience with HR transformation and ServiceNow HRSD. Share insights from past projects or workshops you've run. This not only demonstrates your knowledge but also gets you noticed by potential employers.
✨Tip Number 3
Prepare for interviews by understanding the company’s HR challenges. Research their current processes and think about how you could improve them using ServiceNow. This shows you're proactive and genuinely interested in helping them transform their HR services.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly gives you a better chance of standing out and getting noticed by hiring managers who are looking for talent like yours.
We think you need these skills to ace ServiceNow HRSD Business Consultant | £75k + bonus in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of ServiceNow HRSD Business Consultant. Highlight your experience with HR transformation and ServiceNow HRSD, and don’t forget to mention any relevant projects that showcase your skills in improving HR processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about HR service delivery and how your background makes you the perfect fit for this role. Be sure to connect your experiences with the specific responsibilities mentioned in the job description.
Showcase Your Consulting Skills:Since this role involves a consulting angle, make sure to highlight any experience you have in running workshops, engaging stakeholders, or contributing to proposals. We want to see how you can help shape our practice as it grows!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and ensure they get into the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Akkodis
✨Know Your ServiceNow HRSD Inside Out
Make sure you have a solid grasp of ServiceNow HRSD and how it enhances HR service delivery. Brush up on the key features and benefits, and be ready to discuss how you've applied this knowledge in past roles.
✨Understand HR Processes Like a Pro
Dive deep into HR operations, especially onboarding, offboarding, and case management. Be prepared to share examples of how you've improved these processes and how they can be transformed using ServiceNow.
✨Engage Stakeholders Effectively
Practice running workshops and engaging with business stakeholders. Think of scenarios where you've successfully facilitated discussions or gathered requirements, and be ready to showcase your communication skills.
✨Showcase Your Consultancy Experience
Highlight any consultancy experience you have, especially in client-facing roles. Be ready to discuss how you've contributed to proposals or RFPs, and demonstrate your ability to advise and guide clients through transformation.
