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For Companies At a Glance
- Tasks: Support traders in a fast-paced environment, ensuring smooth trading operations.
- Company: Join a leading financial institution with a dynamic and collaborative culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement in the finance sector.
- Why this job: Be the go-to person for traders and make a real impact on trading success.
- Qualifications: Experience in front office support and knowledge of trading systems required.
The predicted salary is between 60000 - 80000 £ per year.
London, UK | 3 days onsite
Permanent or Contract (Inside IR35)
The Role
Recruiting into a Front Office Application Production Support team supporting EMEA Credit trading desks within Global Markets. This is a highly front-office, trader-facing role - candidates must be currently supporting live trading environments. You’ll act as the first point of contact for traders, ensuring stability across critical trading systems covering the full trade lifecycle (execution, pricing, risk, downstream flows).
Key Responsibilities
- Act as first point of contact for traders during market hours
- Support electronic trading, pricing, trade capture & risk systems
- Troubleshoot live trade flow issues (FIX, booking, market data, pricing)
- Monitor systems and respond to alerts (Splunk/Dynatrace)
- Own major incidents, drive resolution & perform RCA
- Support releases, change management & stability improvements
- Build automation/tooling to improve efficiency
Key Requirements
- Current or recent (last 2 years) Front Office support role
- Daily, direct interaction with traders (desk-facing)
- Application Production Support (NOT desktop/infrastructure)
- Experience supporting trading systems / trade lifecycle
- FICC / Credit products (bonds, CDS, indices)
Desired Skills and Experience
- Front-office application support, experience supporting trading systems, direct interaction with traders (desk-facing)
Equal Opportunities Employer.
Front Office Application Support (Credit) - London, UK employer: Akkodis
Contact Detail:
Akkodis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Application Support (Credit) - London, UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and trading sectors. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your knowledge of trading systems and be ready to discuss how you've handled live trade flow issues in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your technical skills! If you’ve built any automation tools or improved system efficiencies, make sure to highlight these achievements. We love seeing candidates who can bring innovative solutions to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals who are ready to support our trading desks.
We think you need these skills to ace Front Office Application Support (Credit) - London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Front Office Application Support role. Highlight your experience with trading systems and any direct interactions you've had with traders. We want to see how your skills match what we're looking for!
Showcase Your Troubleshooting Skills: In your application, don’t forget to mention specific examples of how you've troubleshot live trade flow issues. We love seeing candidates who can demonstrate their problem-solving abilities in high-pressure environments.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, especially in a role that requires quick thinking and clarity during market hours.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people!
How to prepare for a job interview at Akkodis
✨Know Your Trading Systems
Make sure you brush up on your knowledge of trading systems and the full trade lifecycle. Be prepared to discuss specific systems you've supported, like electronic trading or risk systems, and how you've handled live trade flow issues in the past.
✨Showcase Your Trader Interaction Skills
Since this role involves direct interaction with traders, think of examples where you've effectively communicated with them during market hours. Highlight your ability to troubleshoot issues quickly and keep traders informed, as this will demonstrate your suitability for a trader-facing position.
✨Prepare for Incident Management Scenarios
Be ready to talk about your experience with major incidents and how you've driven resolutions. Prepare a couple of examples where you owned an incident from start to finish, including any tools you used for monitoring systems like Splunk or Dynatrace.
✨Emphasise Automation and Efficiency Improvements
This role values efficiency, so come equipped with ideas on how you've built automation or tooling in previous roles. Discuss any specific projects where your contributions led to significant improvements in system stability or operational efficiency.