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- Tasks: Lead the UK IT Service Desk team and drive Digital Transformation and AI initiatives.
- Company: Join a renowned brand in retail, hospitality, and entertainment.
- Benefits: Enjoy a competitive salary, hybrid work model, and great benefits.
- Other info: Exciting opportunities for career growth in a dynamic environment.
- Why this job: Be at the forefront of digital innovation and make a real impact.
- Qualifications: Experience in IT Service Management and knowledge of ITIL principles.
The predicted salary is between 50000 - 65000 £ per year.
A well-known retail, hospitality, and entertainment brand is seeking an experienced IT Service Delivery Manager for their Birmingham office. The role involves overseeing the UK IT Service Desk team and driving Digital Transformation and AI adoption. The ideal candidate will have a solid background in IT Service Management and a strong understanding of ITIL principles. The position offers a hybrid work model with a competitive salary and benefits package.
IT Service Delivery Manager — Digital Transformation & AI employer: Akkodis
Contact Detail:
Akkodis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Manager — Digital Transformation & AI
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their approach to Digital Transformation and AI, and think about how your experience aligns with their goals. We want you to shine!
✨Tip Number 3
Showcase your skills! If you've led projects or implemented ITIL principles successfully, be ready to discuss these examples in detail. We love hearing about real-world applications of your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are ready to drive change in the IT landscape.
We think you need these skills to ace IT Service Delivery Manager — Digital Transformation & AI
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Management and your understanding of ITIL principles. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Digital Transformation and AI. We love seeing candidates who can connect their personal interests with our mission, so let your enthusiasm show!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Remember, we’re looking for clarity in your experience and skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Akkodis
✨Know Your ITIL Principles
Make sure you brush up on your ITIL principles before the interview. The company is looking for someone with a solid background in IT Service Management, so be ready to discuss how you've applied these principles in your previous roles.
✨Showcase Your Digital Transformation Experience
Prepare specific examples of how you've driven digital transformation initiatives in past positions. Highlight any projects where you've successfully implemented AI solutions, as this will demonstrate your capability to lead in this area.
✨Understand the Company Culture
Research the brand's values and culture. Since they operate in retail, hospitality, and entertainment, think about how your experience aligns with their customer-centric approach. This will help you tailor your responses to fit what they're looking for.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their current challenges in IT service delivery or how they envision the future of AI in their operations. This shows your genuine interest in the role and the company.