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- Tasks: Join a dynamic team to support IT infrastructure for over 500 employees across multiple sites.
- Company: Modis International Ltd connects top talent with exciting opportunities in the tech industry.
- Benefits: Enjoy a competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Be part of a close-knit team making a real impact on IT systems and user experience.
- Qualifications: Proven IT support experience, strong technical skills, and a collaborative mindset are essential.
- Other info: This is a hands-on role with occasional travel in the East Midlands.
IT Infrastructure Support Engineer
Before applying for this role, please read the following information about this opportunity found below.
£40,000 – £50,000 + benefits
Full Time / Permanent
Leicestershire / office-based with occasional site travel
The Role:
I am looking for a driven and experienced IT Infrastructure Support Engineer to join a small and close knit internal IT team. This is a newly created role working for a growing business.
This is an office-based role in Leicestershire with occasional site travel (mainly East Midlands).
The IT Infrastructure Support Engineer will be joining a team supporting over 500 employees across 45 sites, including a mobile workforce. This role is pivotal in ensuring the reliability, scalability, and security of the IT infrastructure.
The responsibilities include ensuring system availability, performance, and scalability to meet business requirements. This role requires expertise in managing a combination of on-premises SAN and Saas, iPaaS integration technologies, as well as multiple enterprise applications across various platforms.
You will be responsible for implementing and maintaining core IT systems, supporting end-users, and contributing to strategic IT projects. This is a hands-on role that requires a strong technical foundation, a collaborative mindset, and a passion for delivering exceptional service.
Experience required:
Proven experience working in a similar IT infrastructure support role.
Must be a team player who is happy in a broad role and collaborates well with others.
Experience with Hyper-V, Failover Clustering, and virtualization.
Strong knowledge of Windows Server, Active Directory, DNS, DHCP.
Solid understanding of networking (TCP/IP, VLANs, firewalls).
Experience with Azure, Microsoft 365, Exchange Online, SharePoint.
Familiarity with iPaaS tools and cloud integration.
Backup and disaster recovery experience (Veeam preferred).
Awareness of GDPR and IT risk management.
Excellent troubleshooting, communication, and documentation skills.
Please apply via the link or contact (url removed) for more information
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website
IT Infrastructure Support Engineer employer: Akkodis
Contact Detail:
Akkodis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Hyper-V, Active Directory, and Azure. Having hands-on experience or relevant certifications can really set you apart during the interview process.
✨Tip Number 2
Network with current employees or professionals in similar roles on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved IT infrastructure issues. Being able to articulate your problem-solving skills and technical expertise will demonstrate your capability for the role.
✨Tip Number 4
Showcase your collaborative mindset by preparing examples of how you've worked effectively within a team. This role emphasises teamwork, so highlighting your ability to communicate and collaborate will be crucial.
We think you need these skills to ace IT Infrastructure Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure support. Focus on your expertise with technologies mentioned in the job description, such as Hyper-V, Windows Server, and Azure.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your collaborative mindset. Mention specific projects or experiences that demonstrate your ability to support a diverse workforce and manage IT systems effectively.
Highlight Technical Skills: In your application, emphasise your technical skills related to networking, cloud integration, and disaster recovery. Use specific examples to illustrate your proficiency with tools like Veeam and your understanding of GDPR.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT role.
How to prepare for a job interview at Akkodis
✨Showcase Your Technical Skills
Be prepared to discuss your experience with key technologies mentioned in the job description, such as Hyper-V, Windows Server, and Azure. Bring examples of how you've successfully implemented or maintained these systems in previous roles.
✨Demonstrate Team Collaboration
Since this role requires a team player, be ready to share specific instances where you collaborated effectively with colleagues. Highlight your ability to work within a small team and contribute to collective goals.
✨Prepare for Troubleshooting Scenarios
Expect questions that assess your troubleshooting skills. Prepare to walk through your thought process when diagnosing and resolving IT issues, particularly those related to networking and system performance.
✨Understand the Business Context
Research the company and its operations. Understanding how the IT infrastructure supports over 500 employees across multiple sites will help you articulate how you can contribute to their success and align with their strategic IT projects.
