Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Take ownership of the ServiceNow platform and optimise its performance across the business.
- Company: Join a forward-thinking tech company with a collaborative culture.
- Benefits: Competitive salary, discretionary bonus, flexible working, and career progression opportunities.
- Why this job: Be the go-to expert for ServiceNow and shape its future impact on the business.
- Qualifications: Experience in ServiceNow administration and strong problem-solving skills required.
- Other info: Work in a dynamic team with clear paths for growth and development.
The predicted salary is between 42000 - 84000 £ per year.
We're looking for a proactive and experienced ServiceNow Platform Specialist to join a forward-thinking team and take ownership of the company's ServiceNow platform. This is a hands-on, pivotal role where you'll be the internal expert and go-to person for all things ServiceNow. You won't just be maintaining ITSM - you'll shape how the platform supports the wider business, including an exciting new (niche) module being implemented this year.
This is a rare opportunity for someone who loves ServiceNow administration and configuration, wants to work closely with stakeholders across IT, Finance, and Legal, and is ready to take responsibility for the platform's health, optimisation, and growth.
What You'll Do- Take ownership of the ServiceNow platform, ensuring it's secure, efficient, and delivering value across the business.
- Administer, configure, and maintain ITSM and key customisations, supporting the wider IT and business teams.
- Support the rollout and ongoing maintenance of the new module, providing internal guidance and governance.
- Work with Finance, Legal, and IT stakeholders to ensure requests are handled sensibly, efficiently, and within best practice.
- Monitor, troubleshoot, and optimise platform performance, including workflows, dashboards, reports, and integrations.
- Develop and maintain documentation, run user support sessions, and champion best practice across the business.
- Act as the bridge between technical design and business use, helping the organisation make the most of its ServiceNow investment.
- Proven experience in ServiceNow administration and development (architecture would be a huge plus), with strong ITSM knowledge.
- Hands-on experience configuring, maintaining, and optimising the platform (UI Policies, Business Rules, Client Scripts, Workflows, Flow Designer, Service Portal, ACLs).
- Comfortable working with multiple stakeholders and translating business needs into technical feasibility.
- Strong problem-solving skills, attention to detail, and a proactive "take ownership" mindset.
- Experience with reporting, dashboards, and performance analytics.
- Ability to work independently, manage priorities, and contribute to wider platform growth initiatives.
- ServiceNow Certified System Administrator (CSA) essential; ServiceNow Certified Application Developer (CAD) desirable.
- You'll be the central point of knowledge for a growing platform used by IT, Legal, and potentially HR in the future.
- You'll join at a phase of transformation, helping the business scale its ServiceNow usage and governance.
- There's clear career progression, with the opportunity to expand into application lifecycle management, integrations, and wider business modules.
- Flexible working, but with onsite workshops in the Midlands to collaborate with stakeholders and guide the build.
- Be part of a small, highly engaged team where your expertise directly shapes the platform and the business.
If you're a ServiceNow specialist looking for a role where your skills make a real impact and want to grow with a business that values your insight, this is the role for you.
ServiceNow Technical Product Owner | £70k | Mostly remote in Holt employer: Akkodis
Contact Detail:
Akkodis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Product Owner | £70k | Mostly remote in Holt
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s ServiceNow usage. Understand their current challenges and think about how you can add value. This shows you're not just another candidate; you're the right fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace ServiceNow Technical Product Owner | £70k | Mostly remote in Holt
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ServiceNow experience and aligns with the job description. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. We love seeing enthusiasm and a proactive mindset!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We value strong problem-solving skills, so let us know how you've made an impact in your past experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Akkodis
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss your hands-on experience with ITSM, customisations, and any specific modules you've worked on. This role is all about taking ownership of the platform, so showing your expertise will definitely impress.
✨Showcase Your Stakeholder Management Skills
Since this position involves working closely with various stakeholders, prepare examples of how you've successfully collaborated with teams in the past. Think about times when you translated business needs into technical solutions, as this will highlight your ability to bridge the gap between tech and business.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about troubleshooting and optimising platform performance. Have a few scenarios ready where you identified issues and implemented effective solutions. This will demonstrate your proactive mindset and problem-solving skills, which are crucial for this role.
✨Emphasise Your Growth Mindset
This role offers clear career progression, so express your enthusiasm for personal and professional growth. Talk about how you plan to contribute to the platform's development and your eagerness to take on new challenges, like application lifecycle management or integrations.
