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- Tasks: Support traders in a fast-paced environment, ensuring smooth trading operations.
- Company: Dynamic financial institution with a focus on innovation and teamwork.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a vibrant team with excellent career advancement opportunities.
- Why this job: Be the go-to person for traders and make a real impact in the trading world.
- Qualifications: Experience in front office support and knowledge of trading systems required.
The predicted salary is between 60000 - 80000 £ per year.
Recruiting into a Front Office Application Production Support team supporting EMEA Credit trading desks within Global Markets. This is a highly front-office, trader-facing role - candidates must be currently supporting live trading environments. You’ll act as the first point of contact for traders, ensuring stability across critical trading systems covering the full trade lifecycle (execution, pricing, risk, downstream flows).
Key Responsibilities
- Act as first point of contact for traders during market hours
- Support electronic trading, pricing, trade capture & risk systems
- Troubleshoot live trade flow issues (FIX, booking, market data, pricing)
- Monitor systems and respond to alerts (Splunk/Dynatrace)
- Own major incidents, drive resolution & perform RCA
- Support releases, change management & stability improvements
- Build automation / tooling to improve efficiency
Key Requirements
- Current or recent (last 2 years) Front Office support role
- Daily, direct interaction with traders (desk-facing)
- Application Production Support (NOT desktop/infrastructure)
- Experience supporting trading systems / trade lifecycle
- FICC / Credit products (bonds, CDS, indices)
Desired Skills and Experience
- Front-office application support, experience supporting trading systems, direct interaction with traders (desk-facing)
Equal Opportunities Employer.
Front Office Application Support (Credit) - London, UK employer: Akkodis
Contact Detail:
Akkodis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Application Support (Credit) - London, UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and trading sectors. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your technical knowledge related to trading systems and be ready to discuss real-life scenarios where you’ve solved issues under pressure. We want to see how you think on your feet!
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you’ve tackled live trade flow issues or improved system stability. This is your chance to shine and demonstrate your value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you into that Front Office Application Support role!
We think you need these skills to ace Front Office Application Support (Credit) - London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Front Office Application Support role. Highlight your experience with trading systems and any direct interactions you've had with traders. We want to see how your skills match what we're looking for!
Showcase Relevant Experience: In your cover letter, focus on your recent experience in a front-office support role. Talk about specific instances where you’ve troubleshot live trade flow issues or supported electronic trading systems. This will help us see your hands-on experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for key achievements and responsibilities. We appreciate straightforward communication, especially in a fast-paced environment like trading!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Akkodis
✨Know Your Trading Systems
Make sure you brush up on the specific trading systems and applications mentioned in the job description. Familiarise yourself with how they function, especially around execution, pricing, and risk management. This will show that you're not just a candidate, but someone who understands the tools traders rely on.
✨Prepare for Trader Interactions
Since this role involves direct interaction with traders, think about how you can demonstrate your communication skills. Prepare examples of how you've effectively communicated with traders in the past, especially during high-pressure situations. This will highlight your ability to be the first point of contact and maintain stability.
✨Troubleshooting Scenarios
Be ready to discuss specific troubleshooting scenarios you've encountered in live trading environments. Think about how you resolved issues related to trade flows, FIX protocols, or market data. This will showcase your problem-solving skills and your hands-on experience in a fast-paced setting.
✨Showcase Automation Skills
If you've built any automation or tooling to improve efficiency in your previous roles, make sure to bring it up. Discussing your experience with automation can set you apart, as it aligns with the role's focus on stability improvements and change management.