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For Companies At a Glance
- Tasks: Support and maintain data centre infrastructure while providing hands-on technical assistance.
- Company: Join Modis, a leading tech recruitment agency connecting talent with top clients.
- Benefits: Enjoy a competitive salary, flexible shift patterns, and opportunities for career growth.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: 1 year of data centre experience and a full UK driving licence required.
- Other info: Rotational shifts with travel between sites; SC eligibility needed.
The predicted salary is between 23000 - 26000 £ per year.
£23,000 - £26,000 per annum (+ rotational uplift c.£33k)
Full-time, West London
Shift Pattern: 4 Days on, 4 Days off - (7am - 7pm / 7pm - 7am)
Full, clean UK Driving License required
Candidates need to be SC eligible
Brief
I'm looking for a Data Centre Operations Analyst to join a growing tech team delivering essential support and infrastructure services for enterprise clients across UK data centres. You'll be supporting the deployment, operation, and maintenance of data centre infrastructure whilst providing hands-on technical and operational support to both external and internal users.
What you'll be doing
- Managing and maintaining customer racks, cabling, and power
- Handling hardware installs, moves, and decommissions ("lift and shift")
- Providing on-site support for audits, cross-connects, and tape/media handling
- Logging and updating work in ticketing and tracking systems
- Ensuring the data centre floor is clean, secure, and client-ready
- Working closely with customers and internal teams on site requests and support
- Participating in 24/7 shift rota, with travel between regional sites as needed
What you'll bring
- At least 1 year of hands-on data centre or infrastructure experience
- Strong understanding of cabling, racking, and IT hardware support
- Confidence using ticketing systems and documenting work accurately
- A proactive, customer-focused approach with solid communication skills
- A full, clean UK driving licence and willingness to travel between sites
Bonus if you have
- Certifications like CCNA, MCSA, or ITIL
- Experience with media handling and tape rotation
- Familiarity with Office 365, SharePoint, or Excel
Data Centre Operations Analyst employer: Akkodis
Contact Detail:
Akkodis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Operations Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as cabling, racking, and ticketing systems. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your hands-on experience in data centre operations. Be ready to share specific examples of how you've managed hardware installations or provided technical support, as this will showcase your practical skills and problem-solving abilities.
✨Tip Number 4
Since the role requires a full, clean UK driving licence, ensure that you highlight your driving experience and willingness to travel between sites. This shows your commitment to fulfilling the job requirements and can set you apart from other candidates.
We think you need these skills to ace Data Centre Operations Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data centre operations or infrastructure support. Emphasise any hands-on experience you have with cabling, racking, and IT hardware.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer-focused approach and communication skills. Mention specific examples of how you've successfully managed technical support tasks in previous roles.
Highlight Relevant Certifications: If you have certifications like CCNA, MCSA, or ITIL, be sure to mention them prominently in your application. These can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Akkodis
✨Show Your Technical Skills
Be prepared to discuss your hands-on experience with data centre operations. Highlight specific examples of hardware installations, cabling, and any relevant ticketing systems you've used. This will demonstrate your technical proficiency and readiness for the role.
✨Emphasise Customer Focus
Since the role involves working closely with clients, showcase your customer service skills. Share instances where you successfully resolved issues or improved client satisfaction. This will illustrate your proactive approach and ability to communicate effectively.
✨Understand the Shift Pattern
Familiarise yourself with the shift pattern of 4 days on, 4 days off. Be ready to discuss how you manage work-life balance in such a schedule and express your willingness to adapt to the demands of a 24/7 operation.
✨Prepare for Scenario Questions
Expect scenario-based questions related to data centre operations. Think about how you would handle specific situations, such as an urgent hardware failure or a client request during a busy period. This will help you demonstrate your problem-solving skills and operational knowledge.
