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For Companies At a Glance
- Tasks: Lead a dynamic team managing cloud services on AWS and Azure.
- Company: Join a forward-thinking IT services company with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by ensuring cloud applications are secure and efficient.
- Qualifications: 8+ years in cloud operations with strong leadership and technical skills.
- Other info: Be part of a collaborative environment with excellent career advancement potential.
The predicted salary is between 43200 - 72000 £ per year.
Overview
The Cloud Operations Manager is responsible for the day-to-day management, reliability, and performance of cloud services and platforms across AWS and Azure environments. This role ensures that cloud-hosted applications are secure, scalable, and cost-effective, while supporting project delivery teams and customer environments.
Responsibilities
- Lead the Cloud Operations Team, including engineers focussed on AWS and Azure
- Oversee cloud platform availability, capacity planning and performance monitoring
- Manage incident, problem, and change processes related to cloud services
- Ensure environment management for Pega and other COTS solutions
- Implement and monitor backup, disaster recovery, and business continuity processes
- Work with Cloud Security Engineers and Technical Architecture teams to enforce security, compliance, and governance controls
- Ensure logging, monitoring, and alerting are in place across all cloud environments
- Manage cloud resource utilisation and cost optimisation across environments
- Provide regular reports on cloud spend, performance, and efficiency
- Suggest right-sizing and automation strategies to improve efficiency
- Partner with Software Engineering, Integrations, and QA teams to support CI/CD pipelines and deployments
- Collaborate with Business Solutions and Project Delivery teams to provision environments and support customer requirements
- Contribute to bids and proposals by defining operational requirements, SLAs, and support models
- Define and maintain cloud operations processes, runbooks, and standards
- Mentor and develop cloud engineers, encouraging shift-left practices
- Participate in architecture review boards and service governance forums
Skills
- Strong leadership and people management skills
- Expertise in AWS and Azure cloud operations
- Knowledge of DevOps practices, automation, and Infrastructure as Code (IaC)
- Experience managing multi-cloud environments supporting COTS platforms
- Strong understanding of ITIL/ITSM frameworks (incident, problem, change, release)
- Excellent communication skills, able to work with technical teams and business stakeholders
Experience
- 8+ years of experience in cloud operations, technical operations, infrastructure
- Proven experience managing cloud teams in AWS and/or Azure
- Strong background in IT operations in a professional services environment
- Relevant certificates (e.g. AWS SysOps Administrator, Azure Administrator Associate, ITIL) highly desirable
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
Industries
- IT Services and IT Consulting
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Cloud Operations Manager employer: Akkodis
Contact Detail:
Akkodis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Operations Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that Cloud Operations Manager role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in AWS and Azure. We love seeing practical examples of your work, and it gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of ITIL/ITSM frameworks and be ready to discuss how you’ve managed cloud operations in the past. We want to hear about your real-world experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates who are ready to lead in cloud operations.
We think you need these skills to ace Cloud Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AWS and Azure, as well as your leadership skills. We want to see how you've managed cloud operations in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cloud operations and how your background aligns with our needs. We love seeing enthusiasm and a personal touch.
Showcase Relevant Experience: When filling out your application, focus on your experience with incident management, performance monitoring, and cost optimisation. We’re looking for specific examples that demonstrate your expertise in these areas.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Akkodis
✨Know Your Cloud Stuff
Make sure you brush up on your AWS and Azure knowledge. Be ready to discuss specific services, tools, and best practices you've used in past roles. This will show that you're not just familiar with the platforms but can also lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in cloud operations. Think about challenges you've faced and how you motivated your team to overcome them. This is crucial for a role that requires strong leadership and people management skills.
✨Understand ITIL/ITSM Frameworks
Familiarise yourself with ITIL and ITSM processes, especially around incident, problem, and change management. Be ready to discuss how you've implemented these frameworks in your previous roles to improve service delivery and operational efficiency.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You'll need to work with both technical teams and business stakeholders, so being able to bridge that gap is key. Prepare to demonstrate your communication skills during the interview.