At a Glance
- Tasks: Support and maintain Dynamics 365 environments, ensuring stability and performance.
- Company: Join a growing tech company focused on innovative ERP solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative team culture with excellent career advancement opportunities.
- Why this job: Make a real impact by solving critical issues in a fast-paced environment.
- Qualifications: Experience with ERP systems and strong problem-solving skills required.
The predicted salary is between 29700 - 36300 £ per year.
I'm looking for a D365 Support Consultant to support and maintain Dynamics 365 Finance & Operations environments for a growing customer base. This role is focused on ensuring the stability, performance, and ongoing support of business critical ERP systems for both newly implemented and live environments. You'll work closely with functional consultants, developers, and client stakeholders to diagnose and resolve issues, support platform updates, and help ensure Dynamics 365 environments continue to operate effectively.
What you'll be doing:
- Diagnosing and resolving issues across Dynamics 365 F&O modules, integrations, workflows, and customisations
- Supporting environment management, updates, and release planning
- Working with vendor support where required to resolve complex platform issues
- Validating and testing hotfixes, patches, and new features
- Analyzing complex issues and providing clear, actionable solutions
- Managing multiple priorities calmly in a fast paced support environment
Collaboration & communication:
- Working closely with functional consultants, developers, and project teams to resolve cross functional issues
- Communicating clearly with end users and business stakeholders
- Identifying relevant functional or system changes and sharing these with the wider team
Key experience and skills I'm looking for:
- Experience supporting ERP systems or other business critical applications
- Strong analytical, troubleshooting, and problem solving skills
- Confidence working directly with end users and technical teams
- Clear communication skills with both technical and non technical stakeholders
- A proactive mindset and commitment to continuous learning and improvement
Desirable experience:
- Hands on experience with Dynamics 365 Finance & Operations
- Exposure to Azure or portal technologies
- A third level qualification in Computer Science or a related discipline
D365 Application Support Consultant // Belfast employer: Akkodis
Join a leading defence and technology organisation in Stevenage as a Principal Commercial Officer, where you will thrive in a collaborative work culture that values your contributions and supports your professional growth. With competitive salaries, excellent benefits, and hybrid working arrangements, this role offers the unique opportunity to engage with nationally significant programmes while developing your career in a complex and regulated environment. Experience a workplace that prioritises continuous improvement and fosters strong stakeholder relationships, making it an ideal setting for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land D365 Application Support Consultant // Belfast
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Akkodis values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Akkodis might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Akkodis!
✨Direct Apply to Akkodis
Let's not forget to apply directly through the Akkodis website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace D365 Application Support Consultant // Belfast
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Akkodis.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Akkodis. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Akkodis
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
