IT Manager - Full or Part Time in Brighton

Akkar is growing steadily: more people, more locations, more complexity across our IT estate. Until now, IT infrastructure and operations have been managed alongside broader tech and product responsibilities. We're now looking for a dedicated IT Manager to run infrastructure, security, and day-to-day operations across every Akkar location, onsite and offsite, and to bring AI and automation into how those systems work.

One moment you'll be resetting a password or swapping a laptop, the next you'll be sitting in a planning conversation about how we automate a process or roll out a new system. A roll-your-sleeves-up, can-do attitude matters more than job titles here: nothing is beneath the role and nothing is too big to get involved in, from 1st-line support through to the more strategic questions.

Your job is to bring the options, costs, risks, and recommendations to those conversations, then deliver what's agreed.

• IT Infrastructure & Operations (Onsite + Offsite)
• Manage and maintain IT infrastructure across Akkar HQ and all offsite/remote locations
• Manage devices, hardware provisioning, and network infrastructure across every site
• Administer software licences, renewals, and vendor admin across the IT stack
• Run new starter setup and offboarding processes (devices, accounts, permissions) for all locations
• Administer Microsoft 365, MDM/Intune policies, 1Password, and network infrastructure

• AI & Automation
• Implement and support Akkar's AI and automation stack across the business
• Build automations that strip manual admin out of IT and wider business processes: onboarding, provisioning, reporting
• Roll out AI tools to teams with practical guidance, guardrails, and training
• Track usage, cost, and commercial return on the tools we run, and flag where the value isn't there

• Design IT processes and standards
• Standardise and, where possible, automate IT onboarding and equipment provisioning as headcount grows
• Manage day-to-day vendor relationships and contracts for IT infrastructure, hardware, and connectivity
• Work with Finance/Ops on IT budget planning, cost control, and clear commercial cases for new spend

• Handle the full range of IT work
• Act as the first point of escalation for IT issues across the business
• Build lightweight documentation: runbooks, network diagrams, and SOPs for every site
• Manage relationships with external IT vendors, MSPs, and hardware suppliers as needed
• Contribute to IT strategy with options, costs, and recommendations for the Finance Director and CEO to decide on, then deliver against the agreed plan

The full IT estate is documented: architecture diagrams, runbooks, and SOPs for every site. Onsite and offsite IT runs smoothly, with a clear support process and escalation path everyone knows. Manual processes are progressively replaced by automation, with time or cost saved quantified. AI and automation tooling is embedded in how teams work, with practical guardrails in place. Day-to-day IT runs without needing Finance Director or CEO involvement. No ego about the work: whoever needs help gets it, whether that's a printer jam or a systems rollout, and no task is passed over as beneath the role.

Akkar is a global recruitment, engineering consultancy, and talent mobility business operating across the UK, Europe, USA, and 68+ countries. We're investing in the systems, automation, and AI tooling that sit behind the business, so this is a role with genuinely interesting work in it rather than a pure maintenance brief.

If your background in IT infrastructure, operations, and automation feels like a fit, we'd like to have a conversation. Reach out to Callum Davis (CEO) directly, or via Internal Recruitment, to arrange an initial chat.